Brands Carousel only displaying 1 logo at a time

This topic has 5 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Rose Tyler

  • Avatar: Ainsley
    Ainsley
    Participant
    August 27, 2024 at 20:06

    We’re using the XStore “Brands Carousel” Elementor widget and it’s only showing 1 logo at a time. I’ve tried a ton of settings and all the plugins/theme are up to date. Is it possible to show more than 1 logo? Thank you!

    Please, contact administrator
    for this information.
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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2024 at 07:04

    Hello, Ainsley,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Ainsley
    Ainsley
    Participant
    August 28, 2024 at 13:06

    Thank you! Admin credentials are in the private content area.

    The “Brands Carousel” we’re using is in the footer, you can reach it directly here: https://southernperformancefl.com/wp-admin/post.php?post=57&action=elementor

    Please contact administrator
    for this information.
    Avatar: Ainsley
    Ainsley
    Participant
    August 28, 2024 at 13:07

    Oh. Actually, when I logged in to create the user credentials, there was another theme update available – I updated, and now the Brands Carousel seems to work just fine. I assume you fixed something with the update? Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2024 at 14:26

    Hello, Ainsley,

    Great.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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