Brands list tabed content only show first colum, and only if I resize the browser bowser show all

This topic has 8 replies, 4 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: diogo1
    Duarte
    Participant
    March 9, 2024 at 17:50

    I have 2 tabs, default with 3 brands and the other with a lot. I need to open by default the 3 brands tab, named “Representante Oficial”.
    When we click in the other tab, “Agente Oficial”, we can see only 2 brands (one colum) and only if we resize the browser all the other opens.
    Already tried to disable all the plugins without success.
    We can also see a problem with the alignment of the images, they do not appear consecutively.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2024 at 08:24

    Hello, Duarte,

    Thank you for reaching out to us with your concerns.

    To assist you effectively, we kindly request that you grant us temporary access to your WordPress admin panel. This will enable us to review your settings and ensure everything is configured correctly.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: diogo1
    Duarte
    Participant
    March 10, 2024 at 10:40

    Detail in private.
    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2024 at 11:50

    Hello, Duarte,

    We appreciate your prompt response.

    We kindly request that you provide us with temporary FTP access (FTP host, FTP username, FTP password, FTP port, and FTP encryption type). If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: diogo1
    Duarte
    Participant
    March 10, 2024 at 12:04

    Your details.
    Thank you

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2024 at 04:37

    Hi @Duarte,

    We’ve applied the HOTFIX under functions.php file locates in your child theme from the line 29 to 40:

    
    add_action('wp_footer', 'n2t_custom_js');
    function n2t_custom_js() {
        ?>
        <script>
            jQuery(document).ready(function($){
                $(document).on('click', '.vc_tta.vc_general .vc_tta-tab>a', function(){
                    $(".et-isotope").isotope('layout');
                })
            });
        </script>
        <?php
    }
    

    Now the brand list is working fine. Can you please check again?

    Best Regards,
    8Theme’s Team

    Avatar: diogo1
    Duarte
    Participant
    March 11, 2024 at 10:39

    Great!
    Thank you!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 11, 2024 at 10:39

    Dear Duarte,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Brands list tabed content only show first colum, and only if I resize the browser bowser show all’' has been successfully resolved, and the topic is now closed for further responses

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