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Brands missing - by Bas Kling - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Bas Kling

Bas Kling

Participant

October 16, 2021 at 18:57

Hi,

We’re having the following issue for some time now: For some reason, all of the brands seem to be missing from the products: https://prnt.sc/1weinzo
The old products still display fine, using multiple single product templates that filter on brand. However, when we want to change products or add new products under their respective brands, we will obviously run into problems. The issue has probably surfaced during your last efforts to fix our SPP builder problems.
Could you please have a look and help us retain the brands we’ve created?

Please, contact administrator
for this information.

#305587 Copied Theme version: 8.0.7

2 Answers

Rose Tyler

Support staff

October 17, 2021 at 08:34

Hello,

Provide URL of product with the problem + temporary FTP access.

Regards

#305613 Copied

Bas Kling

Participant

October 17, 2021 at 14:19

We’ve decided to delete all the brands, manually adding them again and connecting all of the single products to the brands again. What this will do to the database, we don’t know, but we’re monitoring the situation…

#305643 Copied
Tagged: best selling, brands missing, json array, persuasive, return results, seo friendly, woocommerce themes
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