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Brands not working – woocommerce side bar

This topic has 2 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

smartrobbie

Participant

July 11, 2016 at 15:53

hi, the brand page on woocommerce is not working.

https://www.milkbarbreastpumps.com.au/product-category/bras/

left side bar, down the bottom, you have brands.

the widget is 8theme Filter Brands.

if you click on the top one: you get a page that says: can’t find the file attachment.php

if you click on the second one it goes to this page:
https://www.milkbarbreastpumps.com.au/product/bebe-au-lait-muslin-bedtime-sleeper-tinsley/

not the page is broken, e.g. content goes over the footer.

also the brand categories have several in them. e.g. the second one is tagged to 16 products, but when I click on it it shows 1 product (or broken link).

note: I posted this topick a few days ago, then relised there was a theme update. I updated it and it seemed to resolve the issue, but since then it has reverted back to this. The only thing we have done since then is deactivate and reactivate plugins trying to trouble shoot why some products dont show a sale price. it looks like maybe deactivating and reactivating the woocommerce plugin has broken this? I tried reloading the theme files onto the FTP twice now today and that hasnt solved the problem like it did last night.

can you help?

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1 Answer

Jack Richardson

Support staff

July 11, 2016 at 17:51

Hello,

I’ve cleared cache on your server.
Clear browser cache and check your Brands pages now.

Best regards,
Jack Richardson.

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