This topic has 8 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow
Hello
I updated the theme to the latest version and the Brands filter on the category pages is not working anymore. It keeps redirecting to 404 not found. If I change the permalink structure to something else other than postname then it works, but I need the permalinks in a postname structure.
I also tried disabling all plugins and the issue still exists.
Hello,
Provide us with FTP access to your site to check the issue in more detail.
Regards
Here are the ftp logins:
Hello,
We can’t connect, unfortunately. Please check the credentials.
Regards
Please see these logins. Use Plain FTP – insecure – if using Filezilla
Hello,
Check now.
Regards
Thank you, it works. Can you let me know what was the problem and the solution you applied?
Hello,
You are welcome.
Updated child theme header.php file and resaved permalinks in WP settings.
Regards
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