Brands plugins is it neccessary to add one for woocommerce or X store

This topic has 5 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Derek0310
    Derek0310
    Participant
    January 18, 2025 at 13:24

    Hi Having a few problems using M store API. It does not appear to pick up brnds which are set up in the website.

    we are unable to pick up what area is causing the problem.

    I noticed previous threads where you seem to indicate that brands is a core functionof the theme.

    but i did not see any reponse to the question about the several other plugins like perfect brands for woo commerce .

    Are you saying that my conflict might be caused because two brands plugins are working at the same time.
    And if i switch off the added plugin will Xstore Brands taske over and display correctly

    many thanks

    Derek

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Derek0310
    Derek0310
    Participant
    January 18, 2025 at 13:31

    this might help I have a QUERY MONITOR ON THE WEBSITE feel free to use it

    thanks

    Derek

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2025 at 09:59

    Hello, Derek0310,

    Could you please provide more details about why you would like to use a third-party plugin for brands and specify what exactly is not functioning as expected?

    To rule out the possibility of a conflict between third-party brand plugins and our theme, we kindly recommend conducting a test by disabling the brands feature through the Theme Options > Woocommerce (Shop) > Shop elements > Brands > Enable brands > Off.

    Best regards,
    The 8Theme Team

    Avatar: Derek0310
    Derek0310
    Participant
    January 19, 2025 at 16:20

    Hi,
    Many Thanks for the reply.

    Its not my intention to use a third party plugin but my API to my Fluxbulder app was not calling the brand products into view with your internal Brands area.

    I therefore have tried tow other plugins but no luck either

    I turned the brands feature off as suggested but still no luck

    any suggestions

    thanks

    Derek

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 19, 2025 at 16:57

    Hello, Derek0310,

    We hope this message finds you well. Regarding your API that utilizes brands, we kindly recommend reviewing our documentation on implementing brands into the REST API. You can find the relevant information at the following link:

    https://www.8theme.com/documentation/xstore/xstore-hooks-filters/xstore-brands-api/

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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