Breadcrumb on checkout & header contact is not clickba

This topic has 6 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

  • Avatar: Trends Bird Limited
    Trends Bird Limited
    Participant
    October 31, 2022 at 13:21

    I’ve purchased your theme 2 times but 2nd time some functionality is not working. Checkout and cart pages breadcrumb is showing after disabling it.
    Also contact in header is not callable. I am giving link but it’s not updating.
    Kindly response as soon as possible.

    Image Link:
    https://drive.google.com/drive/folders/1SZeeX-ztHxHO25wT5FMBJwrm1A81lfNw?usp=share_link

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2022 at 14:43

    Hello,

    Thanks for contacting us.
    1/ Try to disable “Advanced Layout” in XStore–>Theme Options–>WooCommerce(Shop)–>Cart/Checkout.
    2/ Please provide temporary wp-admin access via the Private Content, so we can check the settings of the Header Builder on your site.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Trends Bird Limited
    Trends Bird Limited
    Participant
    November 1, 2022 at 05:52

    Hi,
    Thanks for your quick response. First problem is solved. Kindly check for your 2nd solution. Credential is given in private section.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2022 at 09:07

    Hello,

    Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
    tel:+xxxxxxxxxx
    for mail:
    mailto:your_email

    Regards

    Avatar: Trends Bird Limited
    Trends Bird Limited
    Participant
    November 2, 2022 at 06:33

    Hi,
    Thanks from Trends Bird Limited. Problem is solved for your quick response.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 2, 2022 at 06:41

    @Trends Bird Limited, Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

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