Breadcrumbs are not properly aligned or systemized

This topic has 8 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Body Fuel
    Artibdfl
    Participant
    October 9, 2023 at 10:16

    Breadcrumbs on shop page is shown in 2 lines and the options for modifications do not let us convert it into 1 line.

    Breadcrumbs customization option on Product page is not working and is also shown in 2 lines scattered throughout the width of the page.

    Kindly refer private area for details on the same

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 9, 2023 at 12:26

    Hello, @Artibdfl,

    Thank you for contacting us and for using XStore.

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team.

    Avatar: Body Fuel
    Artibdfl
    Participant
    October 9, 2023 at 12:39

    Please find details in the Private Section

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 9, 2023 at 13:01

    Hello, @Artibdfl,

    1) We regret to inform you that we are unable to access your website due to the invalid wp-admin login details that you have provided. We kindly request you provide us with valid wp-admin login credentials to proceed further.
    https://ibb.co/nLN9jLP

    2) Please check how it works with the XStore parent theme activated.
    Let us know the results.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team.

    Avatar: Body Fuel
    Artibdfl
    Participant
    October 9, 2023 at 13:30

    Apologies for the inconvenience caused, details shared again in the private area

    TIA

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2023 at 06:36

    Hello, @Artibdfl,

    Fixed by adding custom CSS code in Theme Options.
    Please clear cache and check now.

    Best Regards,
    8Theme’s Team.

    Avatar: Body Fuel
    Artibdfl
    Participant
    October 10, 2023 at 12:59

    Thanks for the update

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2023 at 13:06

    Hello, @Artibdfl,

    You’re welcome!

    Best Regards,
    8Theme’s Team.

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