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Breadcrumbs Header Title’s and Image Issue

This topic has 16 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Jade

Participant

March 28, 2024 at 01:21

Hello,

I have a question about the breadcrumbs and its editing features. I am struggling with my About Us page. The image is not changing even though on the breadcrumbs it shows that my new image has been uploaded. The uploaded image displays properly on all other pages but it is not displaying properly on the About Us page.

2. Also, how can I remove the wording on the banners of the breadcrumb images. For instance it says home > About Us. I don’t like this being displayed and want to know how to remove this from showing please.

Files is visible for topic creator and
support staff only.

#388851 Copied Theme version: 9.3.1

15 Answers

Rose Tyler

Support staff

March 28, 2024 at 08:26

Hello, Jade,

Thank you for reaching out to us with your concerns regarding the breadcrumbs on your website. We understand how important it is for your site to look just the way you want it to, and we’re here to help you achieve that.

Regarding the issue with the image on your About Us page, please check this option – https://prnt.sc/mX5bQlu4Bl4E

Theme Options > Breadcrumbs > font-size set 0px.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#388866 Copied

Jade

Participant

March 28, 2024 at 08:40

Hello,

Thank you for the reply. I was able to adjust the image. However, the font has been adjusted to size 0 yet it still is showing the text on the breadcrumbs banner.

Files is visible for topic creator and
support staff only.

#388873 Copied

Rose Tyler

Support staff

March 28, 2024 at 08:46

Hello, Jade,

We appreciate your prompt response.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#388875 Copied

Jade

Participant

March 28, 2024 at 08:51

Sent

Please contact administrator
for this information.

#388876 Copied

Rose Tyler

Support staff

March 28, 2024 at 09:19

Hello, Jade,

We hope this message finds you well. We are currently experiencing difficulty accessing your website. Kindly review the video we have provided in the private content area for further details.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#388887 Copied

Jade

Participant

March 28, 2024 at 09:56

Hi all I see in the private link is a url to download gyzo

#388896 Copied

Rose Tyler

Support staff

March 28, 2024 at 10:24

Hello, Jade,

Kindly view the video at the provided link.

What should we do to be able to open your site?

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#388901 Copied

Jade

Participant

March 28, 2024 at 11:14

Ok I fixed it can you try again please

#388913 Copied

Rose Tyler

Support staff

March 28, 2024 at 11:44

Hello, Jade,

We regret to inform you that we are still unable to access your website.

Best Regards,
8Theme’s Team

#388921 Copied

Jade

Participant

March 28, 2024 at 21:41

I just tried and it worked. Are you logging in using this url?

Please contact administrator
for this information.

#389001 Copied

Rose Tyler

Support staff

March 29, 2024 at 07:59

Hello, Jade,

We kindly request that you temporarily disable the two-factor authentication feature https://prnt.sc/gdttB3215AQf

Best Regards,
8Theme’s Team

#389034 Copied

Jade

Participant

March 29, 2024 at 09:21

Hi, are you able to just tell me how to make the fix so I can do it myself? This is very time. consuming and taking a lot of effort and risking my websites security but disabling 2factor.

#389050 Copied

Rose Tyler

Support staff

March 29, 2024 at 10:03

Hello, Jade,

Thank you for your cooperation.

Private Content.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#389055 Copied

Jade

Participant

March 29, 2024 at 10:47

Amazing thank you so much I really appreciate you patience and help.

#389062 Copied

Rose Tyler

Support staff

March 29, 2024 at 10:52

Hello, Jade,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#389063 Copied
Tagged: breadcrumbs header issue, fix woocommerce breadcrumbs, woocommerce header title fixes, woocommerce themes, wordpress image problem, wordpress themes solutions
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