Breadcrumbs Showing Page Image from SEO – Don’t want to display

Hello, @KSwan,

Thank you for contacting us and for using XStore.

1/ We kindly request that you temporarily deactivate the CDN and cache plugin on your website and perform another check. https://ibb.co/dr1k536

2/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
The 8Theme Team

Hello, @KSwan,

We appreciate your prompt response to our previous communication. However, we have encountered an issue where we are unable to fully access the backend of your website. Specifically, we are unable to navigate to the WordPress dashboard, access the ‘Pages’ section, or modify settings in the ‘XStore > Theme Options’.

To facilitate a thorough examination and to provide you with a more precise solution, we kindly request that you provide us with super admin login credentials for the WordPress admin panel.

We kindly recommend that you take a complete backup of your site before proceeding.

For your reference, we have included screenshots illustrating the issue in the private content area.

We assure you that your login details will be handled with the utmost confidentiality and security.

Thank you for your cooperation and understanding. We look forward to resolving this matter efficiently.

Best regards,
8Theme’s Team

Hello, @KSwan,

I hope this message finds you well.

We have carefully reviewed the issue you reported regarding the featured image on your website’s pages inadvertently appearing as the background for the breadcrumbs navigation. To address this matter, we have implemented a solution by adding custom CSS code to your website.

Specifically, the code has been inserted into the following location: Xstore >> Theme Options >> Theme Custom CSS >> Global CSS. This adjustment has successfully resolved the issue.

For your convenience, we have provided screenshots below that illustrate the changes made. We kindly ask that you review these images and verify the resolution on your website. Please ensure that you clear your browser’s cache before checking to see the updated appearance.

Screenshot Links:
– https://ibb.co/tzJBTDp
– https://ibb.co/qkhrWYd

Should you require any further assistance or have additional questions, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Hello, @martijntje,

We are pleased to inform you that the issue you reported has been successfully resolved. To view the changes on your site, we kindly ask that you clear your browser’s cache before revisiting the page.

Our team has edited the page in question, removed the featured image, and updated the content, which has addressed the concern you brought to our attention.

For your reference, we have provided an image illustrating the resolution in the private content area of our support forum.

Please note, that for any future issues or inquiries, we encourage you to initiate a new topic on our support forum. This practice ensures that each issue is given proper attention and is resolved in a timely manner.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Support Team