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Breakpoints on responsive/mobile don’t fire

This topic has 3 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Shiyazoe

Participant

July 10, 2024 at 03:50

Hello,
When i use chrome (F12) to test mobile display, breakpoints don’t work (see video) :
https://streamable.com/a6c0zq (video expire in 2 days)
On my mobile (android), it’s work.
But on my customer mobile (perhaps iphone) it’s don’t work too !
Please help me fix this.
Thanks.

Please, contact administrator
for this information.

#403893 Copied Theme version: 9.3.14

2 Answers

Tony Rodriguez

Support staff

July 10, 2024 at 05:46

Hello, @Shiyazoe,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and revisit your site.

For your information, we have disabled the mobile optimization option located at Xstore > Theme Options > General. This adjustment has addressed the problem effectively. https://prnt.sc/ox3wwdgBs69N

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#403902 Copied

Andrew Mitchell

Support staff

July 10, 2024 at 11:12

Dear Shiyazoe,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#403968 Copied
Tagged: fix responsive theme problems, mobile-friendly woocommerce themes, responsive wordpress themes, troubleshoot wordpress breakpoints, woocommerce breakpoints issue, woocommerce theme solutions, wordpress mobile optimization
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Breakpoints on responsive/mobile don’t fire

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