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BROKEN IMAGES - by Eprana - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: Eprana
    Eprana
    Participant
    October 4, 2018 at 19:30

    Good afternoon!!

    I explain another problem that I have:

    When a product of my store is added to the shopping cart, a dialogue box appears, giving the possibility of “continuing to buy” or “finalizing purchase”.

    In that dialog you should see a thumbnail of the product you are buying, but in all cases, that image is broken.

    https://www.rincondesilencio.com/wp-content/uploads/2018/10/miniatura.jpg

    How can I solve that?

    Thank you very much.

    #200523 Copied Theme version: 1.0 WooCommerce version: 4.9.8
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2018 at 09:56

    Hello,

    Please try to disable all 3-rd party plugins, clear cache and check if one of them causes the problem.
    Did you make changes in template files?

    Regards

    #200559 Copied
    Avatar: Eprana
    Eprana
    Participant
    October 8, 2018 at 10:56

    Hello Rose!

    I have already solved it!

    I followed your instructions (disable add-ons, delete cache …) but it was not solved.

    Finally the solution was in the Theme Options:

    In “Quick View” option, I have changed to “single mode” in “Product images” (it was in “slider”)

    Thank you very much for your patience and your involvement !!

    #200680 Copied Theme version: 1.0 WooCommerce version: 4.9.8
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2018 at 10:59

    Hello,

    Thank you for letting us know.
    I am glad that you sorted out.

    Regards

    #200681 Copied
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