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Buenas LayerSlider ha dejado de mostrarse

This topic has 19 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Julian Alvarez

Participant

June 15, 2015 at 20:15

Buenas tardes, somos usuarios de la plantilla IdStore en misstools.es y tras la última actualización del Theme, nuestro LayerSlider ha dejado de mostrarse en la página principal.
Cuando compramos IDStore, el plugin venía incorporado con el Theme.

Estamos a pocos días de abrir el ecoomerce, pro lo que nos gustaría nos indicasen como proceder. Muchas gracias

Un saludo

#69668 Copied

18 Answers

Robert Hall

Support staff

June 15, 2015 at 20:34

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#69670 Copied

Julian Alvarez

Participant

June 16, 2015 at 15:58

Hola, hemos contestado al correo pero pero me lo devuelve, como te lo hago llegar?

Please, contact administrator
for this information.

#69835 Copied Theme version: IdStore

Jack Richardson

Support staff

June 16, 2015 at 17:46

Hello,

Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.
Also please note that we provide support in English so send your requests in English.
Thank you for understanding.

Best regards,
Jack Richardson.

#69853 Copied

Julian Alvarez

Participant

June 16, 2015 at 19:14

Ok, sorry, our english level is very poor, but we try it.

I notified this dates

Thanks for the support

Please, contact administrator
for this information.

#69870 Copied Theme version: idStore

Julian Alvarez

Participant

June 17, 2015 at 21:10

Something about our Layer Slaider Not working question?

#70130 Copied

Eva Kemp

Support staff

June 18, 2015 at 08:03

Hello,

The issue has been fixed. The problem was caused by odd symbol in your translation file: http://storage1.static.itmages.com/i/15/0618/h_1434610976_9313082_392ee96d66.png .
Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#70160 Copied

Julian Alvarez

Participant

June 24, 2015 at 15:38

Ok! Thanks

We have a new bug “Register ” does not appear in the header 🙁

and the last question: there is an option to display more than 10 items per page?

Regards

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Eva Kemp

Support staff

June 24, 2015 at 16:30

Hello,

Please provide us with correct wp-admin panel credentials as we can’t log in with the previously provided.

Thank you.
Regards,
Eva Kemp.

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Julian Alvarez

Participant

June 24, 2015 at 17:43

Hello,
we have managed to “Register ” appears in the header but do not get the mails to new customers either reset the password.

Thanks
Regards

Please, contact administrator
for this information.

#71395 Copied

Julian Alvarez

Participant

June 25, 2015 at 17:57

Can you enter the website?

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Eva Kemp

Support staff

June 25, 2015 at 19:01

Hello,

We’re sorry for a delay. We’re investigating the issue.
Once there is a result we’ll let you know.

Thank you.

Regards,
Eva Kemp.

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Eva Kemp

Support staff

June 26, 2015 at 10:15

Hello,

We’ve fixed the issue with emails editing the file functions.php (there was a problem with line break code \r\n in the line $headers = 'From: '.$from . " <". $from_email .">\r\n"; ).
Please check emails receiving now.

Regards,
Eva Kemp.

#71797 Copied

Julian Alvarez

Participant

June 26, 2015 at 15:13

Hello Eva,

Now it works! but:
– the design has moved

– And “Reset password” not work

And two issues more

1. The translations are no longer displayed on the web. We are using the plugin Loco Translat.
2. There is an option to display more than 10 items per page?

Thanks

#71882 Copied

Eva Kemp

Support staff

June 26, 2015 at 18:09

Hello,

I’ve selected “Without Sidebar” for Sidebar Position in My Account page editor. Please check it now.
The problem with “Lost Password” was caused by the plugin “Captcha by BestWebSoft”, I’ve disabled it. Please check now.

As I see your site is translated. Please clarify where you see non translated content.

Go to Settings -> Reading -> “Blog pages show at most” and set the number of products you want to be displayed on Shop page.

Regards,
Eva Kemp.

#71904 Copied

Julian Alvarez

Participant

June 27, 2015 at 10:24

Hello Eva,

Great! It´s ok!

Many translations are not shown for example:

Categories > Categorías
Enter your E-mail address > Introduce tu email
Sig In > Entrar
Register > Resgitro
Re-enter your password

Thanks!
Regards

#71995 Copied

Eva Kemp

Support staff

June 29, 2015 at 11:50

Hello,

To translate “Categories” title in sidebar go to Appearance > Widgets > add Woocommerce Product Categories widget to “Product Page Sidebar” and write your title.
Other texts aren’t translated in your file es_ES.po in the directory wp-content/themes/idstore/languages. Please check it attentively.

Regards,
Eva Kemp.

#72133 Copied

Julian Alvarez

Participant

June 30, 2015 at 17:25

Hello Eva,

Ok! the mistake in the translation was in the plugin
Thank you very much

#72428 Copied

Eva Kemp

Support staff

June 30, 2015 at 17:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

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