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Bug dokan eventin vendor dashboard display

This topic has 6 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Luca Rossi

jimmy-17

Participant

July 13, 2024 at 10:29

Hello, I am experiencing a display problem in the seller dashboard in dokan. The add events page with the eventin plugin doesn’t display correctly. The eventin plugin support told me that the problem comes from my child theme xstore because when I activate the default xstore theme, the problem is solved. Can you help me? Thanks

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#404500 Copied Theme version: 9.3.14

5 Answers

Rose Tyler

Support staff

July 14, 2024 at 07:11

Hello jimmy-17,

Thank you for contacting us and for using XStore.

Did you make changes in the child theme files?
We can’t be responsible for custom changes, but provide us with FTP access and we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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jimmy-17

Participant

July 14, 2024 at 11:04

See in private

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Luca Rossi

Support staff

July 15, 2024 at 10:25
Dear @jimmy-17,

We hope this message finds you well.

We have completed a review of your FTP accounts and confirmed that there are no custom codes under your child theme. However, during our inspection of the console log, we identified several errors that require attention.

We kindly request that you contact your hosting provider to address and resolve these issues promptly. For your reference, please see the screenshot of the errors here: https://prnt.sc/PZaR5iUfQ2vZ.

For the missing icon, please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

li.eventin a::before { content: "\f073"; font-family: "Font Awesome 6 Free"; font-size: 17px; margin-right: 15px; }

Should you require any further assistance or have questions, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team
#404771 Copied
jimmy-17

Participant

July 15, 2024 at 11:14

Hello, my problem is still not solved, now the icon displays correctly but the css does not display correctly when I add events. Can you help me? Thank you see screenshot

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Luca Rossi

Support staff

July 15, 2024 at 15:13

Dear @jimmy-17,

We are pleased to inform you that we have successfully integrated the missing CSS codes into your project. We believe that all functionalities should now be performing optimally.

Could you kindly review the changes at your earliest convenience? Here is the link for your reference: https://prnt.sc/I-NdePkSKpfg

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

#404862 Copied
Tagged: bug dokan eventin, efficient woocommerce themes, eventin vendor solutions, troubleshooting wordpress bugs, vendor dashboard display, wordpress woocommerce
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