Bug in Appearance > Theme > Live Preview

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: KC
    KC
    Participant
    August 17, 2020 at 02:06

    Hi, when I click on “LIve Preview” for themes available from the backend, I got another error message. There are previous 3 issues posted a few days ago still unresolved. There is like new bug popping up each day.

    I need to complete this site like today, when will the fix for WordPress 5.5 compatibility
    be ready else you really left me with no choice but to switch to another template and will request for a refund. Sorry I need to move forward and appease my client.

    8theme – Statick Block
    Block name:
    Fatal error: Uncaught Error: Call to undefined function et_get_static_blocks() in /home/customer/www/url/public_html/wp-content/plugins/legenda-core/inc/widgets/etheme_widget_satick_block.php:38 Stack trace: #0 /home/customer/www/url/public_html/wp-includes/class-wp-widget.php(519): Etheme_StatickBlock_Widget->form(Array) #1 /home/customer/www/url/public_html/wp-admin/includes/widgets.php(274): WP_Widget->form_callback(Array) #2 /home/customer/www/url/public_html/wp-includes/class-wp-customize-widgets.php(1050): wp_widget_control(Array, Array) #3 /home/customer/www/url/public_html/wp-includes/class-wp-customize-widgets.php(998): WP_Customize_Widgets->get_widget_control(Array) #4 /home/customer/www/url/public_html/wp-includes/class-wp-customize-widgets.php(688): WP_Customize_Widgets->get_available_widgets() #5 /home/customer/www/url/public_html/wp-includes/class-wp-hook.php(287): WP_Customize_Widgets->enqueue_scripts(”) #6 /home/customer/www/url/publi in /home/customer/www/url/public_html/wp-content/plugins/legenda-core/inc/widgets/etheme_widget_satick_block.php on line 38
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 17, 2020 at 18:38

    Hello,

    Take our apologies for the delay in answering.

    1) Provide us with correct WP Dashboard access to your site.
    2) Provide us with FTP access to your site to check the issue.

    Regards

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