Bug in quantity discount that miscalculates inside cart for first interval only

This topic has 3 replies, 2 voices, and was last updated 4 minutes ago ago by Malek

  • Avatar: Malek
    Malek
    Participant
    February 19, 2025 at 17:48

    I have the Quantity Discounts Sales Booster enabled and configured with 6 intervals, the first of which is min quantity of 5, max quantity of 10, and a discount of 5%. The product in question is sold for $7.50. When I add 5x of the product to the cart, it is calculated correctly at $7.13. However, when I click the [-] button in the cart to go from 5x to 4x, the price remains at $7.13, whereas it should obviously change back to $7.50 since the condition for discount is no longer met (5-10). However, if I go down to 3x, the price correctly changes to $7.50, and when I go back up to 4x, the price is still correct @ $7.50. And when I go to 5x, it correctly recalculates at $7.13. If I manually enter the number 4 using the keyboard then hit Enter, it calculates correctly at $7.50. It is only wrong when I go from 5x to 4x using the [-] button. This does not happen with subsequent intervals; only the 1st interval.
    I have tried clearing the cache, and I’ve tried a private window. I’ve tried multiple browsers on multiple devices (laptop and mobile).

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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2025 at 08:19

    Hello, Malek,

    Thank you for contacting us and for using XStore.

    Your site is under maintenance mode, so we can’t check it.

    Please provide URL of page with the login form.

    Additionally, provide us with FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Malek
    Malek
    Participant
    February 20, 2025 at 23:49

    Yes, the website is in maintenance mode. You just have to click the Log In button in the top right, then use the credentials I supplied in my first communication, and that’ll get you in. If you don’t see the Log In button, then please use the private link I have shared.
    As for FTP, I’ve provided this info in the private content area.
    Thanks!

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