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Bug In Sticky Add To Cart Bar After New Update

This topic has 5 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Mavi Ekran

Participant

October 16, 2022 at 15:00

When the sticky bar is open, when i scroll to the top of the page, the sticky bar disappears, but the background remains and i can’t click anything.
Working: https://prnt.sc/y_e5Zt0YKp-Z
When scroll to top : https://prnt.sc/ZR8Vt8ZWZfWB

#336583 Copied Theme version: 8.3.5

4 Answers

Tony Rodriguez

Support staff

October 17, 2022 at 05:30

Hello, @Mavi Ekran,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#336592 Copied

Rose Tyler

Support staff

October 17, 2022 at 08:48

Hello @Mavi Ekran,

This will be fixed in the next theme update.

Regards

#336617 Copied

Mavi Ekran

Participant

October 17, 2022 at 16:55

If this is done as well, it would be perfect https://8theme.upvoty.com/b/xstore/cant-close-sticky-add-to-cart-bar/

#336679 Copied

Rose Tyler

Support staff

October 18, 2022 at 12:56

Hello @Mavi Ekran,

Our dev team was informed. Please wait for the next update – we will add/fix what is real and what will bring us questions we will not do (closing in an empty place will not be done).

Regards

#336755 Copied
Tagged: add to cart, sticky, themes, update, woocommerce, wordpress
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