Bug on the single product reviews tab & Sticky add-to-cart popup is not responsive

Hello,

Thank you for reaching out to us with your queries regarding the add-to-cart button popup and product reviews on your website.

Unfortunately, the screenshot you provided is not sufficiently clear for us to assess the situation, as it appears to be too small https://prnt.sc/nvJwFw1b9hsG

Please provide us with additional, higher-resolution screenshots so that we may better understand the issue at hand.

Furthermore, we kindly request that you grant us temporary access to your WordPress admin panel. This will enable us to review your settings and assist you more effectively.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

We appreciate your cooperation and look forward to resolving your concerns.

Best Regards,
8Theme’s Team

Hello,

We hope this message finds you well.

We are currently experiencing difficulties with logging into the system. Could you please provide us with the correct wp-admin credentials at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hi @tmg,

The sticky add-to-cart looks good on our phone. Please take a look at the attached file. What would like to edit this popup? Maybe we can provide you some custom CSS codes.

Ass for the product reviews, I currently have the customer image reviews, advanced product reviews, and the antispambee installed on my website. The reviews work when the above-mentioned logging and sales busters are disabled, but as soon as I turn any of them on, everything stops working. It keeps asking the user to select an image even if one is already chosen and the image is the right size. Also, the stars on the review input form are not visible.

We could see that you’re using the static block for the whole single product template builder. If you use this way, some JS scripts will be missing. In this case, the scripts for rating is missing right now. So the stars won’t display. We recommend you switch back to Elementer Single Product Builder instead.

https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Best Regards,
8Theme’s Team

Hi @tmg,

Firstly, I’m wondering if it’s possible to implement functionality that allows the popup to be closed either by scrolling or by touching outside of the popup.

Unfortunately, this feature requires customization codes which is outside scope of our support.

And also, is it possible to change the scale of the variation image thumbnail?

To change thumbnail size on sticky cart, please add the following CSS under Theme Options > Theme Custom CSS > Global CSS:

.etheme-sticky-cart ul.st-swatch-size-large li.type-image {
    width: 80px;
    height: 80px;
}

Additionally, I wanted to inquire about the stars of the review section. I tried using the theme product page builder only but it will still not work. The stars remain invisible on my PC, and I cannot submit a review. It keeps asking me to select an image even when it is already selected. I would appreciate any assistance in resolving this matter. Thank you for your attention to these concerns.

We could see that the stars are displaying now after you switched to the Single Product Theme Builder: https://prnt.sc/IBGcFXn6XUpe

Best Regards,
8Theme’s Team

Hi @tmg,

So please update the previous code to this:

body ul.st-swatch-preview li.type-image{
    width: 80px;
    height: 80px;
}

Hope it helps!