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Bug | Photo Gallery. Product page. - by rodrigobueno90

This topic has 6 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

rodrigobueno90

Participant

May 28, 2014 at 15:15

We have a bug when i upgraded to the last WordPress version in the products page.

Can you check? http://www.glitterati.com.br/loja/?product=body-renda-e-paetes
We don’t have some pictures anymore.

Worked perfectly before the WordPress 3.9.1 update.

How i can fix that?

Thanks a million
Best regards
Rodrigo

#5279 Copied

5 Answers

Eva Kemp

Support staff

May 28, 2014 at 15:27

Hello,

Do you have the latest version of the theme? If no you’d better upgrade it: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
If this doesn’t help please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5282 Copied

rodrigobueno90

Participant

May 30, 2014 at 13:51

No I upgraded to 3.4 Idstore Version. The problem is WordPress 3.9.1 configuration i think. Can you look the private content. Thanks a Million Eva!

Regards
Rodrigo

Please, contact administrator
for this information.

#5491 Copied

Eva Kemp

Support staff

May 30, 2014 at 14:10

Hello,

Sorry, but I am unable to log in to FTP. Please check the credentials you provided.
Also you need translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages directory.

Regards,
Eva Kemp.

#5493 Copied

rodrigobueno90

Participant

May 30, 2014 at 14:41

Can you try again?

Regards
Rodrigo

Please, contact administrator
for this information.

#5497 Copied

Eva Kemp

Support staff

May 30, 2014 at 15:22

Hello,

Seems you haven’t updated all files. Please follow the instructions attentively as described in our documentation to update all files: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Regards,
Eva Kemp.

#5507 Copied
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