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Bug report: After creating more than 30 variations unexisting variation will be allowed to be select

This topic has 2 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

Don

Participant

August 12, 2024 at 10:32

Hello,

I am creating quite a few variations with my products. I noticed that after creating 31 variations in the frontend I am able to select unexisting variations which is a very bad user experience.

Normal behavior:

I set Greeting card -> Classic -> 6×4 -> Matte -> Single
I set Greeting card -> Classic -> 6×4 -> Glossy-> Single
I set Greeting card -> Premium-> 6×4 -> Glossy-> Single
I set Postcard -> Premium-> 6×4 -> Glossy-> Single

In the frontend now If I would select Postcard, the next option only Premium would be available, which is correct because classic does not exist. But if there are more than 30 variations (31 to be in precise) when all options become available for selection. In this case, Postcard would have Classic and Premium for selection even if classic variation for Postcards does not exist.

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1 Answer

Rose Tyler

Support staff

August 12, 2024 at 10:57

Hello Don,

Thank you for reaching out to us.

Do you have this issue with our theme only? Try to activate the default WooCommerce theme – Storefront (Appearance > Themes) and check the result.

Best Regards,
8Theme’s Team

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Tagged: bug report, product variation problem, variation issue, woocommerce 30 variations bug, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress woocommerce themes
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