Return to previous page

Bug with clicking product in cart causes the page to redirect back to the /cart page

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

BHI

Participant

October 4, 2023 at 23:56

When you add a product to your cart and go to the actual cart page and then click on the product in the cart, it should take you back to the product URL, but it does not. It simply redirects you back to the /cart page and the page loads empty.

I have a vanilla xstore demo setup (Kids Toys Demo from your list of prebuilt demos https://xstore.8theme.com/elementor2/kids-toys/) This happens both with the Xstore theme and the Xstore Child theme

The only plugins installed are:
Elementor (free version)
WooCommerce (8.1.1 the latest)
Xstore Core (5.1.14 the latest)

When I turn off the Xstore theme and revert to Twenty Twenty Three or Store Front, the issue goes away.

If when viewing the /cart page and you right click the product in the cart and choose open link in new tab, you are taken to the product with all of your variations intact, you can update your qty / variations and update the product and return the cart.

I have been able to replicate this across 7 different websites on multiple different web servers. The common factor for all of them is that they are running version 9.1.14 of Xstore and version 5.1.14 of the Xstore Core Plugin.

Please, contact administrator
for this information.

#369384 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

3 Answers

BHI

Participant

October 5, 2023 at 00:10

just providing login in the private content for the site

Please contact administrator
for this information.

#369385 Copied

BHI

Participant

October 5, 2023 at 15:25

Hello, I will indeed try downloading the 9.2 xstore version. But please note we did identify the cause of the bug in Xstore version 9.1.14

Within /wp-content/themes/xstore/woocommrece/cart/cart.php on line 94 there is a class of ‘product-remove’

When that class is on the div, and then when you click any link within the div, it removes all of the HTML within the div itself. It doesn’t actually remove the products from the cart, but to the untrained person it looks like the cart contents were removed.

We simply removed the class ‘product-remove’ from line 94 and it solved the issue.

But that is the fix for it.

#369479 Copied

Rose Tyler

Support staff

October 5, 2023 at 15:57

Hello, BHI,

Thank you, we will resolve this in the global update.

Kind Regards,
8theme team

#369483 Copied
Tagged: fix woocommerce redirect, product click redirect issue, template bug solution, woocommerce bug fix, woocommerce cart problem, wordpress cart redirect error, wordpress templates bug
Viewing 4 results - 1 through 4 (of 4 total)