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Bug with cookies text not displaying on the site

This topic has 19 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

joebuston

Participant

October 15, 2023 at 12:51

Hello, so using theme ready cookies option doesn’t let me add any text, on text preview it’s just empty also there’s no accept only essential cookies option. Also on visual it don’t let me edit the text manually. This issue force me to use plugin for cookies but looks like even using the biggest cookies plugin (CookieYes) doesn’t work properly because it pop up for a second then it automatically goes off, and it’s because of the theme. Preview: https://i.imgur.com/OELC1R7.mp4

Please, contact administrator
for this information.

#370204 Copied Theme version: 9.2.0 WooCommerce version: latest

18 Answers

Rose Tyler

Support staff

October 15, 2023 at 13:49

Hello, Joebuston,

Thank you for contacting us and for using XStore.

https://imgur.com/OELC1R7 – please edit content via Text tab only.

We can see the message from an additional plugin on your site https://prnt.sc/Bn8iBmOBrOz5 and it seems to work fine.

Kind Regards,
8theme team

#370207 Copied

joebuston

Participant

October 15, 2023 at 15:20

1- The thing is that after i edit it the popup only show the button without text

2- Yeah it show for second but then it gone

#370210 Copied

Rose Tyler

Support staff

October 15, 2023 at 16:10

Hello, Joebuston,

We appreciate your prompt response.

1. We’ve checked and the text is shown – https://prnt.sc/PBwpDj60aaab

2. Here is a video that the notice doesn’t gone automatically – https://we.tl/t-sHpRdTWK5x

Kind Regards,
8theme team

#370212 Copied

joebuston

Participant

October 15, 2023 at 16:36

thanks maybe its something from me but why on your built popup there’s no option to reject cookies

#370215 Copied

joebuston

Participant

October 15, 2023 at 16:38

also why there’s product carousel but not categories carousel

#370216 Copied

joebuston

Participant

October 15, 2023 at 17:00

https://i.imgur.com/dqtcWrU.png Why those apply only for shop page but not for home page, like i Want this text under categories or just to be gone from product categories element

#370218 Copied

Rose Tyler

Support staff

October 16, 2023 at 07:28

Hello, Joebuston,

1/ If you want to improve current functionality, please post request to our dev team via – https://www.8theme.com/taskboard/

2/ Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Here you can find examples of categories carousel created by Product Categories Element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/

3/ Element has its own settings.

Kind Regards,
8theme team

#370252 Copied

joebuston

Participant

October 16, 2023 at 15:05

okay but how do i hide the text of categories from the page with elementor without hidding it from shop page

#370344 Copied

Rose Tyler

Support staff

October 16, 2023 at 15:58

Hello, Joebuston,

Here is an example https://prnt.sc/V3pPUJAIFSzR

Kind Regards,
8theme team

#370355 Copied

joebuston

Participant

October 16, 2023 at 16:11

Yes I know, that’s what I use but as slider but the thing is that I want to hide on elementor to not display category names but to keep them on shop page.

#370359 Copied
Rose Tyler

Support staff

October 16, 2023 at 21:00
Hello, Joebuston,

We can’t open your site, unfortunately. Is there a restriction by IP or something else? Could you temporarily disable it?

If there is no option to hide category title, custom CSS code can be used, for example – https://prnt.sc/UQGv2RP58SCO
```
selector .categories-mask h4 {
    display: none;
}
```
Kind Regards,
8theme team
#370390 Copied
joebuston

Participant

October 17, 2023 at 13:47

I have redirect till the homepage is ready but the thing is that i use basic product categories and i want to hide the text only from homepage but keep it on /shop

#370504 Copied

Rose Tyler

Support staff

October 17, 2023 at 14:00

Hello, Joebuston,

We appreciate your prompt response.

Custom CSS code can help you to hide the text only from homepage but keep it on /shop.
Did you test the code we provided you?

Kind Regards,
8theme team

#370511 Copied

joebuston

Participant

October 18, 2023 at 18:05

I have tried that css but they still display https://i.imgur.com/FpGecF9.png

#370704 Copied
Rose Tyler

Support staff

October 18, 2023 at 19:02
Hello, Joebuston,

You added the code into the incorrect place, the correct one is https://prnt.sc/UQGv2RP58SCO

If you want to add code via Theme Options, the code should be:
```
.categories-mask h4 {
    display: none !important;
}
```
Kind Regards,
8theme team
#370715 Copied
joebuston

Participant

October 20, 2023 at 18:53

it still didnt work but i made typography font to 0, but its still not small bug so take care of it

#370968 Copied

joebuston

Participant

October 20, 2023 at 18:53

i mean it worked but it was hidding and from shop category so tell your developer that the settings dont apply to elementor elements then close my thread

#370969 Copied

Rose Tyler

Support staff

October 21, 2023 at 14:38

Hello, Joebuston,

Code that is added in settings of an element with selector – https://prnt.sc/UQGv2RP58SCO works for the element only.

Code added in Theme Options works for all site pages where mentioned in code classes are.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#371004 Copied
Tagged: bug fix, cookie text display, ecommerce site solution, professional web assistance, website troubleshooting, wordpress woocommerce templates
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Bug with cookies text not displaying on the site

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