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Bug with out of stock message on the site

This topic has 8 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Tal

Participant

May 16, 2023 at 13:25

hey
when i add more then i have in stock its should show me the meesage that i added to much. but its random not showing the message and showing it on cart page you can watch the video and see:
https://veed.io/view/64d0c0cc-45b1-4779-85d9-ad008988a3c2

and even when its random works the mobile menu cover it and not able to read it .you can watch the video and see:
https://www.veed.io/view/58b81d1f-fd9a-4cb4-a5da-a66a67cefbca?panel=share

#356882 Copied Theme version: 9.1.4 WooCommerce version: 7.7.0

7 Answers

Rose Tyler

Support staff

May 17, 2023 at 07:38

Hello Tal,

Thank you for contacting us and for using XStore.

Please try to disable “Fixed Added To Cart Message” via Theme Options.

Kind Regards,
8theme team

#356947 Copied

Tal

Participant

August 14, 2023 at 13:39

hey
still dont works and not show the out of stock message..

Please contact administrator
for this information.

#364504 Copied

Rose Tyler

Support staff

August 14, 2023 at 14:33

Hello Tal,

Thank you for your response.

What FTP password can we use?

We regret to inform you that the videos are no longer available. We kindly request you to provide new ones. Additionally, we would appreciate it if you could provide the URLs of the products featured in the videos for testing purposes.

Kind Regards,
8theme team

#364513 Copied

Tal

Participant

August 14, 2023 at 14:37

here video of problem:
https://www.veed.io/view/9c6179d9-fc17-42da-8b1f-593a1c9e8ee8?panel=share

Please contact administrator
for this information.

#364514 Copied
Rose Tyler

Support staff

August 14, 2023 at 14:56
Hello Tal,

Thank you for your response, but we can’t connect:

Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server

Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by ip or something else that doesn’t allow us to connect?

Kind Regards,
8theme team
#364521 Copied
Tal

Participant

August 14, 2023 at 14:58

added new deatils of ftp
now its works

Please contact administrator
for this information.

#364522 Copied
Rose Tyler

Support staff

August 14, 2023 at 15:37
Hello Tal,

We have added for you next code snippet:

add_filter('etheme_quantity_ranges', function($quantity_range_values, $args, $_product) { $stock_quantity = $_product->get_stock_quantity(); if ( $stock_quantity ) { $quantity_range_values = '1-'. $stock_quantity; } return $quantity_range_values; }, 10, 3);

In such case, products with the manual stock quantity option activated ( https://prnt.sc/jYEb86DHXxT_ ) will have limited select from 1 to max_in_stock value ( https://prnt.sc/j2sIH69wy0PN ).

Kind Regards,
8theme team
#364530 Copied
Tagged: message, out of stock, template, woocommerce, wordpress
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