This topic has 12 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow
Hi Xstore Support team
I’ve discovered a bug in the Xstore theme for integration with the Yith Wishlist plugin and hoping you can fix it as a high priority request, i.e.
You can see this bug on:
I look forward to receiving your thoughts.
Luke
Hello,
Could you provide me temporary admin panel and FTP access to check and fix the issue?
Regards
Thanks Rose.
Hello,
Thank you. I passed your problem to our developers and inform you once they find the solution.
Regards
Thank you Olga
Hello,
Enabled the WPML option for the AJAX operations http://prntscr.com/gqd8z9
Let me know if it helps.
Regards
Unfortunately this doesn’t fix it, i.e.
I can see the same bug still showing on the Xstoree demo site as well – https://www.8theme.com/demo/xstore/translation/tr/
Hello,
Please, change the permissions for our user because we can’t check the backend and settings. Also, provide me FTP access. Our translation demo uses old version of theme and WPML plugin, that’s why this problem persists.
Our dev installation does not have this issue that’s why we need to check backend of your site and files.
Regards
Thank you Olga
Do you have the URL to your Dev installation that I could take a look at please?
Hello,
Please, enable FTP account to fix this issue. You’ll be able to deactivate it once we solve the problem.
Regards
Hi Olga
We’re not able to activate FTP access as we do everything via Git only. You can of course fix the issue on your own demo website then provide details for me, and potentially other, to refer to. I noticed your demo website https://www.8theme.com/demo/xstore/translation/tr/ still has the same bug as us.
Kind regards
Luke
Hello,
As I have already told our demo uses the old version of WPML plugin and our theme. We can’t replicate problem on installations that have up to date version of plugins and theme. If you can’t provide me FTP then please, send us a full copy of your site and DB to sort out what causes problem on your site.
Regards
Tagged: best selling, bug integration, themes, woocommerce, yith wishlist
You must be logged in to reply to this topic.Log in/Sign up