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Bug with Yith Wishlist integration - by virtualabode

This topic has 12 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Olga Barlow

virtualabode

Participant

September 14, 2017 at 12:03
Hi Xstore Support team

I’ve discovered a bug in the Xstore theme for integration with the Yith Wishlist plugin and hoping you can fix it as a high priority request, i.e.

if you hover your cursor over the wishlist icon in the header navbar (.navbar-header) of all pages the text that displays is only ever the websites primary language;

the link on the same icon also only ever points to the website’s first language, even when the website has been switched to a different language.

You can see this bug on:

Your demo website – https://www.8theme.com/demo/xstore/translation/tr/

Our client’s staging site – https://www.virtualabode.net/zh-hant/product-category/mens-zh-hant/

I look forward to receiving your thoughts.

Luke
#172437 Copied Theme version: XStoreVersion: 4.4 WooCommerce version: Version 3.1.2
11 Answers

Rose Tyler

Support staff

September 14, 2017 at 12:49

Hello,

Could you provide me temporary admin panel and FTP access to check and fix the issue?

Regards

#172446 Copied

virtualabode

Participant

September 21, 2017 at 10:37

Thanks Rose.

Please, contact administrator
for this information.

#173076 Copied

Olga Barlow

Support staff

September 25, 2017 at 17:38

Hello,

Thank you. I passed your problem to our developers and inform you once they find the solution.

Regards

#173382 Copied

virtualabode

Participant

September 27, 2017 at 12:16

Thank you Olga

#173571 Copied

Olga Barlow

Support staff

September 27, 2017 at 15:37

Hello,

Enabled the WPML option for the AJAX operations http://prntscr.com/gqd8z9
Let me know if it helps.

Regards

#173592 Copied
virtualabode

Participant

September 29, 2017 at 13:02
Unfortunately this doesn’t fix it, i.e.

if I add an item to the Wishlist whilst in the English version of the site the text correctly shows in English, but when I then switch to Chinese version of the site the text still incorrectly shows in English;

also, if I add an item to the Wishlist whilst in the Chinese version of the site the text correctly shows in Chinese, but when I then switch to English version of the site the text still incorrectly shows in Chinese;

I can see the same bug still showing on the Xstoree demo site as well – https://www.8theme.com/demo/xstore/translation/tr/
#173788 Copied
Olga Barlow

Support staff

October 2, 2017 at 11:08

Hello,

Please, change the permissions for our user because we can’t check the backend and settings. Also, provide me FTP access. Our translation demo uses old version of theme and WPML plugin, that’s why this problem persists.

Our dev installation does not have this issue that’s why we need to check backend of your site and files.

Regards

#173938 Copied

virtualabode

Participant

October 5, 2017 at 09:03

Thank you Olga

Do you have the URL to your Dev installation that I could take a look at please?

Please, contact administrator
for this information.

#174270 Copied

Olga Barlow

Support staff

October 6, 2017 at 10:52

Hello,

Please, enable FTP account to fix this issue. You’ll be able to deactivate it once we solve the problem.

Regards

#174392 Copied

virtualabode

Participant

October 17, 2017 at 09:07

Hi Olga

We’re not able to activate FTP access as we do everything via Git only. You can of course fix the issue on your own demo website then provide details for me, and potentially other, to refer to. I noticed your demo website https://www.8theme.com/demo/xstore/translation/tr/ still has the same bug as us.

Kind regards
Luke

#175317 Copied

Olga Barlow

Support staff

October 17, 2017 at 11:32

Hello,

As I have already told our demo uses the old version of WPML plugin and our theme. We can’t replicate problem on installations that have up to date version of plugins and theme. If you can’t provide me FTP then please, send us a full copy of your site and DB to sort out what causes problem on your site.

Regards

#175341 Copied
Tagged: best selling, bug integration, themes, woocommerce, yith wishlist
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