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Bugs with new theme version update - by matanbo

This topic has 5 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

matanbo

Participant

September 25, 2017 at 03:51

Hi i just update my website

with the new theme version and i have some really urgent bugs in the theme that need to be fix ASAP!!

in my home page 3 of the main sections dont load or work right

1. [8theme] Product slider for each of the countries
2. [8theme] Blog slider
3. TESTIMONIALS Slider

What is the problem?? because i saw that it say this problem was fixed in the last update of the theme

attached 2 images:
1. All plugins and WordPress are update to the latest version
2. Website bug section highlight in red

Please, contact administrator
for this information.

#173260 Copied Theme version: 4.7 WooCommerce version: 4.8.2

4 Answers

Olga Barlow

Support staff

September 25, 2017 at 09:59

Hello,

Seems you are using either CDN or some cache. Because when I check your site I see un-updated version of theme http://prntscr.com/gpdjbc

But admin panel displays right version and if you are logged in home page looks ok http://prntscr.com/gpdkyq

So, clear cache or CDN.

Regards

#173321 Copied

matanbo

Participant

September 25, 2017 at 23:29

Hi ,

Thank you
I saw the problem but i have no clue how to fix it

I searched all over if i have any cache plugin or something even in the httacess or in the wp-config
and i didn’t find nothing

I even removed all plugins and install them back
I removed the theme and put the new clean version from the website

I cleaned all browser cache

And it still dont work
can you please help?

#173391 Copied

matanbo

Participant

September 25, 2017 at 23:41

Fixed

#173392 Copied

Rose Tyler

Support staff

September 26, 2017 at 09:05

Hello,

We are glad that you sorted out.

Regards

#173406 Copied
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