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Building with xstore and elementor, the demo shop appears when logged in as admin.

This topic has 5 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Nick

Nick

Participant

November 4, 2023 at 11:52

I’ve uploaded a theme and when changing the homepage banner, the banner of the demo them keeps showing when I’m logged in as an admin.

When I look at the site in incognito all is ok.

Only Admin users see the old demo website.

It is not only the main banner, also the footer and other small things.

In the elementor builder all looks fine, also in the Xstore customizer.

#372544 Copied Theme version: 9.2.2 WooCommerce version: latest

4 Answers

Tony Rodriguez

Support staff

November 4, 2023 at 12:19

Hello, @Nick,

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme Team.

Please contact administrator
for this information.

#372547 Copied

Nick

Participant

November 5, 2023 at 09:59

Thank you for the fast reply. Please check the video, access is granted in the private content.

Thank you.

Please contact administrator
for this information.

#372586 Copied

Rose Tyler

Support staff

November 5, 2023 at 14:55

Hello, @Nick,

To address the issue, we have deactivated the ‘Remove Query Strings From Static Resources’ option located under XStore > Theme Options > Speed Optimization.
Please clear cache of browser and check now.

Best Regards,
8Theme Team.

#372617 Copied

Nick

Participant

November 5, 2023 at 15:23

He Rose,

Thank you for solving this issue.

Many thanks!

Kind regards,

Nick

#372621 Copied
Tagged: admin demo shop, best woocommerce themes, building xstore elementor, elementor woocommerce themes, high quality woocommerce themes, top selling woocommerce themes, xstore woocommerce themes
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Building with xstore and elementor, the demo shop appears when logged in as admin.

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