Button increase products is hidden - by Ángel

This topic has 8 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: Ángel
    Ángel
    Participant
    May 30, 2019 at 08:01

    Hi.
    In the single product page the option to increase the amount of products is hidden. If I see the code the button has the type hidden, and the div where is the button has the class hidden.

    How can I activate this button?

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2019 at 08:17

    Hello,

    Provide temporary Dashboard and FTP access to your site to check the problem in more details and help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2019 at 08:18

    Hello,

    How does it work with the default WC theme – Storefront?
    Try to disable all the third-party plugins, that do not come bundled with our theme, clear cache and check how it works then.
    Let us know the results.

    Regards

    Avatar: Ángel
    Ángel
    Participant
    May 30, 2019 at 10:05

    Hi.
    I send you the access data in private content area.

    Please contact administrator
    for this information.
    Avatar: Ángel
    Ángel
    Participant
    May 30, 2019 at 10:07

    Hi.
    I have disabled all add-ons, I have deleted the cache and the problem persists

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2019 at 11:00

    Hello,

    There is only 1 product https://prnt.sc/nvc40u Q-ty input won’t appear even with the default theme https://prnt.sc/nvc2q2 You should have at least 2 product in the stock to get q-ty input.

    Regards

    Avatar: Ángel
    Ángel
    Participant
    May 30, 2019 at 16:02

    Incredible, I looked for the most difficult reasons for the problem and I did not see the simplest one.

    Thank you so much, Olga.
    Best Regards.
    Ángel.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2019 at 16:30

    Hello,

    You are welcome.

    Regards

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