Button links in the flipboxes are not working on mobile

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: mukerrem
    mukerrem
    Participant
    August 9, 2024 at 21:39

    I have flipboxes on the home page that includes the hyperlinks of the product categories. When I click on them on desktop they are working well. I change the view to mobile they work well on the desktop computer.

    But when I open them on mobile, the links are not working. What should I do?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 10, 2024 at 05:52

    Hello, @mukerrem,

    Thank you for contacting us and for using XStore.

    To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

    Additionally, Let us know on which mobile device you are facing the issue and provide your site wp-admin access in the private content area so that we can take a closer look at your settings and help you.

    We appreciate your cooperation and look forward to resolving your query promptly.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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