Return to previous page

Button problem on single products page - by pehlavoon

This topic has 22 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

pehlavoon

Participant

April 17, 2014 at 17:00

Hi,

I am trying to add an affiliate button and filled all the information that needs to be there but the button doesn’t show up on the product page.

What could be the issue?

Thanks,

#1413 Copied

21 Answers

Eva Kemp

Support staff

April 17, 2014 at 17:47

Hello,

Please provide us with the site and login details to admin panel to investigate the issue, and the information you filled in.

Regards,
Eva Kemp.

#1417 Copied

pehlavoon

Participant

April 17, 2014 at 17:49

Hi Eve,

who do I send this information to? Do you have an email I can send it to?

Thanks,

#1418 Copied

Eva Kemp

Support staff

April 18, 2014 at 06:48

Hello,

You can send it in Private Content.

Regards,
Eva Kemp

#1444 Copied

pehlavoon

Participant

April 18, 2014 at 16:41

alright, here it is

Please, contact administrator
for this information.

#1534 Copied

Eva Kemp

Support staff

April 18, 2014 at 17:18

Thank you for the login details.
Also please give us the site name and describe what information have you filled and where the button needs to be set.

Regards,
Eva Kemp.

#1537 Copied

pehlavoon

Participant

April 18, 2014 at 17:56

the site is http://ceilingtilesexpert.com/

take a look at all the products. None are displaying the button text or the button. For example,

http://ceilingtilesexpert.com/product/jazz-age-aluminum-ceiling-tile/

If you try to edit you’ll see that I have the images and price in there correctly. This is for an external affiliate product.

Let me know if you need anything else.

Thanks again for helping

#1541 Copied

pehlavoon

Participant

April 18, 2014 at 18:06

Of course, the slider shortcodes don’t work, the price filter keeps breaking and if you go to woocommerce settings and select the page which is your products page everything breaks.

#1545 Copied

Eva Kemp

Support staff

April 18, 2014 at 18:37

As I see you’ve updated WP to 3.9 version.
There may be a bug in the theme after update. You may try to fix it editing the file blanco/code/functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js'); (line 47) and replace by
wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js');

If the issue still persists, provide us with the FTP access in Private Content.

Regards,
Eva Kemp.

#1548 Copied

pehlavoon

Participant

April 18, 2014 at 18:48

Thanks Eva. That sort of worked but not completely. I tried to select ceiling tiles as our products page and it still does not work properly. Also, the button does not show up still. I have the FTP access for you in the private section.

Please, contact administrator
for this information.

#1549 Copied

pehlavoon

Participant

April 18, 2014 at 19:25

something went horribly wrong and my public_html is gone… I am restoring it now. please stay patient until I fix this before you get in

#1550 Copied

pehlavoon

Participant

April 18, 2014 at 21:33

Ok Eva,

I put everything back. Please take a look now

#1554 Copied

Eva Kemp

Support staff

April 19, 2014 at 08:08

Hello,

1. As I see ceiling tiles is showing as product page:

2. Please check if the button is working with the default theme.

Regards,
Eva Kemp.

#1569 Copied

pehlavoon

Participant

April 19, 2014 at 16:47

Yes, I see the button on the slideshow but what about the button for individual products? For example:

http://ceilingtilesexpert.com/product/french-quarter-copper-ceiling-tiles/

Should have a button saying “Buy This Product” but it doesn’t show up.

What could be causing this?

#1654 Copied

pehlavoon

Participant

April 21, 2014 at 17:38

read below

Please, contact administrator
for this information.

#1689 Copied

Eva Kemp

Support staff

April 22, 2014 at 11:59

Hello,

Sorry for a delay.
You have the option “Disable ‘Add To Cart’ button and shopping cart ” enabled. You have to uncheck it. After that the button will be displayed.

Regards,
Eva Kemp.

#1716 Copied

pehlavoon

Participant

April 22, 2014 at 16:43

Yes, perfect. That did fix the issue. But remember, what we’re trying to do is send the visitor to another website. We don’t need the shopping cart when we’re sending them off with an affiliate link.

How do we go about removing the shopping cart but keeping the button?

Thanks again for all your help Eva.

#1773 Copied

Eva Kemp

Support staff

April 22, 2014 at 17:11

You need to put in an URL of the product where your customers will be redirected to when the button is clicked

Regards,
Eva Kemp.

#1775 Copied

pehlavoon

Participant

April 22, 2014 at 17:36

Yes, I understand that but we don’t want the shopping cart on the website since this is not a e-commerce website. It still shows up on the top right.

#1780 Copied

Eva Kemp

Support staff

April 22, 2014 at 17:57

Sorry for misunderstanding.
To disable Shopping Cart you need go to admin panel > Blanco – Theme Settings > Header > uncheck “Enable cart widget”.

Regards,
Eva Kemp.

#1782 Copied

pehlavoon

Participant

April 22, 2014 at 18:10

Thank you so much Eva. You’ve been amazing.

Take care,

#1783 Copied

Eva Kemp

Support staff

April 22, 2014 at 18:22

Thank you @pehlavoon.
Don’t hesitate to contact us if there are any questions.

Best regards,
Eva Kemp.

#1784 Copied
Viewing 22 results - 1 through 22 (of 22 total)