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Buttons and other "shortcode based" items showing up as code on frontend

This topic has 8 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

QuilavaFlame

Participant

January 27, 2015 at 19:21

I recently moved my site to a new directory, and must have lost or deactivated something in the transition. Everything for the most part looks ok, except for what I’m assuming were all things I used shortcodes for (buttons, Google maps, etc.) They now just show up as code on the front end.

Please, contact administrator
for this information.

#37471 Copied

7 Answers

Eva Kemp

Support staff

January 27, 2015 at 19:33

Hello,

Please check if you enabled all needed plugins that you’re using for shortcodes added on the page.

Thank you.
Regards,
Eva Kemp.

#37475 Copied

QuilavaFlame

Participant

January 27, 2015 at 20:21

All plugins are activated, except visual composer, which was causing issues with my site. Are there any plugins in particular I should be paying extra close attention to?

#37484 Copied

Eva Kemp

Support staff

January 27, 2015 at 20:39

Hello,

Haven’t you created the page with Visual Composer editor?
In this case it should be activated.

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#37488 Copied

QuilavaFlame

Participant

January 28, 2015 at 00:19

Yes sorry, what I meant to say was, all plugins are activated except for “Ultimate addons for visual composer” which was causing issues with my site.

Please, contact administrator
for this information.

#37688 Copied

Eva Kemp

Support staff

January 28, 2015 at 01:11

Hello,

Those shortcodes worked with help of Ultimate VC Addons plugin. When you deactivated it they stopped working.
You used very old version of Ultimate VC Addons. I’ve updated it and activated.
Please check your site now.

Thank you.
Regards,
Eva Kemp.

#37699 Copied

QuilavaFlame

Participant

January 28, 2015 at 01:21

Wow! Thank you so much for the amazing support! Everything looks perfect.

#37700 Copied

Eva Kemp

Support staff

January 28, 2015 at 09:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37720 Copied
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Buttons and other "shortcode based" items showing up as code on frontend

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