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Buttons not functioning - by hostpuppies

This topic has 22 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

hostpuppies

Participant

October 6, 2014 at 22:37

On my project page I have used the “Buttons” from Visual Composer. I have placed the links in the area that the buttons call for, yet on the front end it displays “#” for the url when I hover or click the button. I am not sure where to look for the problem. Please advise.

See private are for url, placement of the button, and login credentials.

Please, contact administrator
for this information.

#18565 Copied

21 Answers

hostpuppies

Participant

October 6, 2014 at 22:49

Please also let me know what code if any was changed and where so I can change it on future projects.

#18567 Copied

Eva Kemp

Support staff

October 7, 2014 at 14:51

Hello,

Please update the theme to 1.3 version as some bugs have been fixed there.

Thank you.
Regards,
Eva Kemp.

#18644 Copied

hostpuppies

Participant

October 7, 2014 at 22:28

Is the new version available for download in Themeforest? Cn you also help me make a child theme?

#18761 Copied

Eva Kemp

Support staff

October 8, 2014 at 08:39

Hello,

A new theme version can be downloaded at the link http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
We can create a child theme for you, just provide us with FTP credentials.
Also don’t forget to create a back up before update.

Thank you.
Regards,
Eva Kemp.

#18792 Copied

hostpuppies

Participant

October 8, 2014 at 17:49

ftp://hostpuppies.com/inac

royaltheme
Royal4277!

Thank you.

#18883 Copied

hostpuppies

Participant

October 8, 2014 at 17:50

Let me know the steps you took so I can use it on future projects

#18884 Copied

Robert Hall

Support staff

October 8, 2014 at 20:11

Hello,

I’ve created Child Theme for you. Please, clear cache and check.
If you want know how to create Child Theme you need read about here:
http://codex.wordpress.org/Child_Themes

Regards,
Robert Hall.

#18895 Copied

hostpuppies

Participant

October 8, 2014 at 20:53

will i still need to update the theme now also?

#18899 Copied

hostpuppies

Participant

October 8, 2014 at 21:24

Should I put my custom css information into the child theme or leave it as is.

#18900 Copied

Robert Hall

Support staff

October 8, 2014 at 21:42

1) For Child Theme don’t needed update.
2) It is at your discretion. You can leave everything as is.

Regards,
Robert Hall.

#18902 Copied

hostpuppies

Participant

October 8, 2014 at 22:30

WIll the child theme overide my custom.css file?

#18908 Copied

Eva Kemp

Support staff

October 9, 2014 at 12:48

Hello,

If you put some code into style.css file of the child theme it will overwrite custom.css.
You should use either custom.css in the parent theme or style.css in the child theme.

Thank you.
Regards,
Eva Kemp.

#18968 Copied

hostpuppies

Participant

October 9, 2014 at 19:55

ok sounds good. Will i still need to upgrade the theme?

#19052 Copied

Robert Hall

Support staff

October 9, 2014 at 20:05

Hello,

If you didn’t made changes in the main theme files then, you can update theme to the latest version.

Regards,
Robert Hall.

#19053 Copied

hostpuppies

Participant

October 11, 2014 at 20:14

Ok I updated the theme and the button still isnt working. Again, I have set the urls in the button, but on the front side of the site they are not working. Please dvise.

See down near the end of the page next to the owners picture.

http://hostpuppies.com/inac/

Please, contact administrator
for this information.

#19323 Copied

hostpuppies

Participant

October 13, 2014 at 20:22

I upgraded the theme and the buttons still do not work

#19540 Copied

Robert Hall

Support staff

October 13, 2014 at 20:42

Hello,

You need to add some link into the selector <a href="http://your link"></a>
http://prntscr.com/4vvhng

Regards,
Robert Hall.

#19545 Copied

hostpuppies

Participant

October 13, 2014 at 21:53

I added the link where it was asked for inside the row add-on. That button is not suing a shortcode. It is usign the Visual COmposer add-ons.

#19555 Copied

Eva Kemp

Support staff

October 14, 2014 at 10:57

Hello,

Sorry, but there is a bug in the theme and it’ll be fixed in the next update. Meanwhile we recommend you to use shortcode [button] as written in our documentation:
https://www.8theme.com/demo/docs/royal/#!/6_royal_shortcodes

Thank you.
Regards,
Eva Kemp.

#19609 Copied

hostpuppies

Participant

October 16, 2014 at 00:03

Ok thank you. Have an awesome week.

#20035 Copied

Eva Kemp

Support staff

October 16, 2014 at 10:41

Hello,

You’re welcome.

Have a good day!
Regards,
Eva Kemp

#20083 Copied
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