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Buttons not working when clicking on an image.

This topic has 3 replies, 2 voices, and was last updated 5 hours, 2 minutes ago ago by VincentC

  • Avatar: VincentC
    VincentC
    Participant
    January 30, 2025 at 11:12

    Hello,

    When we click on an image some actions are not working. Only the close button is working. For example on the following product:

    The Zoom in, share and full screen button aren’t working. Check Screenshot attached.

    Kind Regards,

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    #432789 Copied
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2025 at 12:14

    Hello, VincentC,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

    Best Regards,
    8Theme’s Team

    #432795 Copied
    Avatar: VincentC
    VincentC
    Participant
    January 30, 2025 at 13:06

    Hello,

    Thank you for the fast response.

    However when I disable the xStore theme, the images are not shown as it is a xStore widget. So it turns itself off.

    Kind Regards,

    #432804 Copied
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