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Buy Now button is not working in my website

This topic has 2 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

  • Avatar: Mahit Dagariya
    Mahit Dagariya
    Participant
    August 31, 2022 at 06:55

    Hello,
    in my website buy now button is not working like when i click on buy now button nothing happens but add cart button is working.
    can you help me in this?

    #332825 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2
    1 Answer
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 31, 2022 at 08:44

    Hello, @Mahit Dagariya,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    #332833 Copied

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