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Buy together option, the sum does not change.

This topic has 7 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

lew-shop

Participant

October 3, 2022 at 09:48

hello, when using the buy together option, the sum does not change. Why?
https://prnt.sc/l_lh07tOO2YQ
https://prnt.sc/h7MQs0Yqhape

#335658 Copied Theme version: 8.3.4

6 Answers

Rose Tyler

Support staff

October 3, 2022 at 11:45

Hello,

Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
If the situation is independent of plugins, provide URL of the product and temporary wp-admin access.

Regards

#335667 Copied

lew-shop

Participant

October 3, 2022 at 11:48

url

Please contact administrator
for this information.

#335668 Copied

Rose Tyler

Support staff

October 3, 2022 at 14:13

1/ Have you tried to disable 3rd party plugins?
2/ Please check if the problem is not caused by your custom changes in the child theme.
3/ Let us know results, temporarily disable CDN and provide FTP access.

Regards

#335678 Copied

lew-shop

Participant

October 31, 2022 at 09:42

Everything you talk about has been done and it still doesn’t work.

Please contact administrator
for this information.

#337576 Copied

Rose Tyler

Support staff

October 31, 2022 at 16:36

Hello,

I’ve passed this problem to our dev team. I will let you know once get an answer. Please be patient and do not change access.

Regards

#337614 Copied

Rose Tyler

Support staff

November 1, 2022 at 10:58

Hello,

Please, check now !
Also, we know about one minor issue with separator changes from comma to dot but there is no good solution for this time.

Regards

Please contact administrator
for this information.

#337641 Copied
Tagged: buy together option, cheap deals, discount deals, discount shopping, no change in price, woocommerce wordpress
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Buy together option, the sum does not change.

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