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Buyer not able to select attribute (color, size) during order

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

CK

Participant

October 4, 2023 at 09:36

We have added product and attribute (Size and Color). They are showing in Additional Information Tab. These attributes are not coming for customers to choose. We want customer to select the color and size before adding item to cart. Kindly suggest.

Please, contact administrator
for this information.

#369299 Copied Theme version: 9.1.14

1 Answer

Tony Rodriguez

Support staff

October 4, 2023 at 09:44

Hello, @CK,

Thank you for contacting us and for using XStore.

To allow customers to select product attributes like size and color before adding an item to the cart on a website, you need to set up product variations.

We kindly request you to view the entirety of the attached video and adhere to the instructions provided within. https://www.youtube.com/watch?v=LgzC4iK-j6A

We are confident that this will effectively resolve your current issue.

Best Regards,
The 8Theme Team.

#369304 Copied
Tagged: buyer attribute selection, color size selection, order problems, woocommerce issues, woocommerce order troubleshooting, wordpress ecommerce solutions, wordpress themes
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