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Cache issue - by shafayet16 - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 3 years, 3 months ago ago by shafayet16

shafayet16

Participant

October 29, 2021 at 20:40

Hello,

So I have made changes to my footer and I get to see everything right while editing but on the live site, my website footer is not in the correct format. same case with the mega menu under the header (though I haven’t changed anything there). I have tried clearing both the browser and site cache, also tried using a different browser but getting the same problem.

#307010 Copied Theme version: 8.0.8 WooCommerce version: 5.8.1

8 Answers

Rose Tyler

Support staff

October 30, 2021 at 08:09

Hello,

Elementor > Settings > Advanced > CSS Print Method > External file.

Regards

#307022 Copied

shafayet16

Participant

October 30, 2021 at 08:29

Hello, thank you for your response.

Everything is fixed except

1. I’m still getting a white space on both sides of my copyright footer. Which is not present while editing as I have set that to full width.

2. I have also set the sales booster progress bar on my cart. But that keeps loading forever. even when the conditions are met.

Thanks

#307025 Copied

Rose Tyler

Support staff

October 30, 2021 at 10:17

Hello,

Could you provide temporary wp-admin access?

Regards

#307039 Copied

shafayet16

Participant

October 30, 2021 at 10:49

Here it is.

Also, Please I want to hide the cart product counter when there is no product there. Another thing is the main header floats on the middle of the screen while editing on the mobile mode.

Please contact administrator
for this information.

#307042 Copied

Rose Tyler

Support staff

October 30, 2021 at 12:24

Hello,

1/ I’ve enabled Stretch Section. Clear cache, and check now.
2/ Check now – https://prnt.sc/1xtr2b0
3/ Provide a screenshot, please.
4/ Have you reloaded page after switching to the mobile mode? Could you provide a screenshot for a better understanding of the problem?

Regards

#307046 Copied

shafayet16

Participant

October 30, 2021 at 12:58

3. https://prntscr.com/1xtuiba
4. https://prntscr.com/1xtujt8 When I refresh the page, that comes back to the desktop preview. Please try to regenerate this issue at your end, just try editing from the mobile preview.

The footer is again acting weird, I have tried clearing the cache https://prntscr.com/1xtufu2

#307049 Copied
Rose Tyler

Support staff

October 30, 2021 at 14:46
3/ Add the next code in Theme options > Theme custom CSS:

.et-cart-quantity.count-0 { display: none; }

4/ There is no ready solution, temporarily ignore it.
5/ Edit the static block using Elementor > click on Save, clear cache, and check.

Regards
#307061 Copied
shafayet16

Participant

October 30, 2021 at 16:39

5/ I tried but am unable to solve it. Please give me some suggestions to clear cache more efficiently so that I don’t have to face this kinda problem often.

#307071 Copied
Tagged: cache, issue, resolve, templates, troubleshoot, woocommerce, wordpress
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