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Cache issues with updates to product builder page.

This topic has 10 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell

jordan

Participant

April 12, 2024 at 00:09

Every time I make a change to the product page and clear the cache the changes are not showing up. I have Nitropack attached to woo-comerce. I hard refresh the browser and clear the cache and the changes do not show up. I need some help with this issue.

#391299 Copied Theme version: 9.3.6

9 Answers

Rose Tyler

Support staff

April 12, 2024 at 08:33

Hello, jordan,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Yours sincerely,
The 8Themes Team

#391329 Copied

jordan

Participant

April 12, 2024 at 16:07

I created it for you.

Please contact administrator
for this information.

#391464 Copied

Rose Tyler

Support staff

April 12, 2024 at 16:22

Hello, jordan,

We appreciate your prompt response.

XStore Builder > Single product builder via Elementor > edit settings and check the result.

Yours sincerely,
The 8Themes Team

#391468 Copied

jordan

Participant

April 12, 2024 at 16:28

How do I fix the caching issue? the page title will not update

#391469 Copied

Rose Tyler

Support staff

April 12, 2024 at 16:51

Hello, jordan,

Could you please provide screenshots or a video of the problem?

Yours sincerely,
The 8Themes Team

#391471 Copied

jordan

Participant

April 12, 2024 at 17:19

yes I will

#391474 Copied

jordan

Participant

April 12, 2024 at 17:25

I sent the screenshots

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#391475 Copied

Rose Tyler

Support staff

April 13, 2024 at 07:36

Hello, jordan,

We appreciate your prompt response.

The background color for breadcrumbs comes from an old single product builder in Theme Options > WooCommerce, so we’ve changed the color for you there – https://prnt.sc/z3_LiT-IR2wy
We’ve disabled the old builder to prevent conflicts of settings, but it can be still activated via Theme Options – https://prnt.sc/H1s692XfCQuf

paypal buttons come from 3rd party plugins on your site, so please check the settings of plugins, for example – https://prnt.sc/YhTmM3sjJ3nO

We hope this information is helpful.

Yours sincerely,
The 8Themes Team

#391542 Copied

Andrew Mitchell

Support staff

April 13, 2024 at 18:08

Dear jordan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#391603 Copied
Tagged: cache issues, page updates, product builder, theme solutions, woocommerce, wordpress
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Cache issues with updates to product builder page.

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