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Cache problem header cart Blanco - by studio@goedhartreclame.nl

This topic has 7 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

studio@goedhartreclame.nl

Participant

February 3, 2015 at 12:21

Hi.

When using caching the header cart does not update and the total stays 0,00. When going to the cart page the product and amound are correct.

Only minify and browser cache works, but page cache breaks the function.
Testes using w3 total cache and Wordfence basic and falcon caching.

Please can you provide an update soon, because our site and customers would benefit huge from more speed.

Using latest versions of blanco, woocommerce, wordpress, Safari and Chrome.

Please, contact administrator
for this information.

#39104 Copied

6 Answers

Eva Kemp

Support staff

February 3, 2015 at 13:33

Hello,

I’ve just checked your site and the cart info is updated successfully in the top bar.
Please try to clear your browser cache or check it with some other browser.

Thank you.
Regards,
Eva Kemp.

#39131 Copied

studio@goedhartreclame.nl

Participant

February 3, 2015 at 16:35

Hello, Thank you for your replies.

Correct. I disabled page caching for now, otherwise customers will get confused as we withnessed earlier. They will try to add an item numerous times and complain.

I tested this also with child theme files disabled but the problem persists.

If you are logged in there is now problem because caching is disbled if logged in. If you log out or use another browser the header cart does not update. The best page to test this is the home page. and add product to the cart.

Thank you for your help.

Please, contact administrator
for this information.

#39199 Copied

Eva Kemp

Support staff

February 4, 2015 at 13:46

Hello,

I’ve checked your site not being logged in and the cart in header is updated when product is moved to the cart.
Try to check with some other browser.

Also update the theme to the latest version:
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

#39741 Copied

Rsalaberte

Participant

February 17, 2015 at 23:06

Hi Guys,
I am having the same problem with blanco and w3 total cache, if I disable the plugin the cart works fine but if the plugin is on the cart emediatly goes crazy.
Also having another problem with size guide on the product page, showing just the link not as a dropdown and reedirecting to a 404 error page.
Can someone give me some good advice to sort this out.
Appreciate your help.

#43128 Copied

studio@goedhartreclame.nl

Participant

February 18, 2015 at 11:36

Hi,

After major update to Blanco 3.0 and Woocommerce 2.3.4 and moving to https the header cart widget still doesn’t work with caching enabled.

Only Browsercaching and Minifi works.

Other types of cache such as page caching break the header cart when enabled. We tried it with W3 Total Cache and Wordfence.

As our store grows (and google likes more speed) we absolutely need caching. The header cart is preventing us from moving forward. We hope you can fix this soon.

Please, contact administrator
for this information.

#43280 Copied

Robert Hall

Support staff

February 18, 2015 at 17:02

Hello @Rsalaberte,

Sorry, but w3 total cache is a third-party plugin and we don’t guarantee full compatibility with it.
Please provide us with wp-admin and FTP credentials in Private Content to look on issue with size guide option more deeply.

Regards,
Robert Hall.

#43439 Copied
Tagged: blanco, cache problem, header cart, optimization, templates, woocommerce, wordpress
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