Caching issue with the carousel menu images

This topic has 3 replies, 3 voices, and was last updated 5 months ago ago by Andrew Mitchell

  • Avatar: patrickjanko
    patrickjanko
    Participant
    June 9, 2024 at 17:17

    Hi there,

    The images of the carousel gets big in in the browser frontend.
    In the frontend of WP it looks fine.

    Whats the reason for the behavior?

    I’ve added a screenshot.

    Thanks,
    Patrick

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    support staff only.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 10, 2024 at 06:51

    Hello, @patrickjanko,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we are pleased to inform you that we did not identify any issues from our end. It appears that the problem may be related to cache storage on your browser.

    For your reference, we have uploaded an image in the private content area of our support portal that may assist you further.

    We kindly suggest that you clear your browser’s cache to see if this resolves the issue. Alternatively, you may want to access your site using a different browser after clearing all cache files.

    We trust that this will help address the concern. Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 22, 2024 at 16:03

    Dear patrickjanko,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Caching issue with the carousel menu images’' has been successfully resolved, and the topic is now closed for further responses

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