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Caching issue with the carousel menu images

This topic has 3 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

patrickjanko

Participant

June 9, 2024 at 17:17

Hi there,

The images of the carousel gets big in in the browser frontend.
In the frontend of WP it looks fine.

Whats the reason for the behavior?

I’ve added a screenshot.

Thanks,
Patrick

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support staff only.

#398831 Copied Theme version: 9.3.11

2 Answers

Tony Rodriguez

Support staff

June 10, 2024 at 06:51

Hello, @patrickjanko,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we are pleased to inform you that we did not identify any issues from our end. It appears that the problem may be related to cache storage on your browser.

For your reference, we have uploaded an image in the private content area of our support portal that may assist you further.

We kindly suggest that you clear your browser’s cache to see if this resolves the issue. Alternatively, you may want to access your site using a different browser after clearing all cache files.

We trust that this will help address the concern. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

Please contact administrator
for this information.

#398865 Copied

Andrew Mitchell

Support staff

July 22, 2024 at 16:03

Dear patrickjanko,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#406385 Copied
Tagged: caching issue solution, carousel menu images, fix wordpress image cache, improve woocommerce performance, optimize carousel images, wordpress woocommerce templates
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Caching issue with the carousel menu images

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