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Can color variation be shown after selecting color in Shop Page

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Safe Desires
    Safe Desires
    Participant
    November 24, 2024 at 04:38

    Currently, I can select a color, but the picture will not change until I hover over it. The picture should change as I click the different variations.

    Please, contact administrator
    for this information.
    #424879 Copied Theme version: 9.4.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 09:48

    Hello, Safe Desires,

    Thank you for reaching out to us.

    Private Content

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #424911 Copied
    Avatar: Safe Desires
    Safe Desires
    Participant
    November 25, 2024 at 18:18

    It works on the Shop page, but not on the Home page. I have tried Chrome and Edge with the same results. It works in the Shop page for me as well.

    #425187 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2024 at 08:17

    Hello, Safe Desires,

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

    Best regards,
    8Theme’s Team

    #425238 Copied
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