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Can I have a refund? The theme is tooooo…. slow!! Google page speed score low!

This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: gaowq1113
    gaowq1113
    Participant
    August 18, 2020 at 11:37

    Can I have a refund? The theme is tooooo…. slow!! Google page speed score low!

    I like your theme very much, but its speed is too slow! I disabled a lot of plugins and couldn’t solve this problem! Please help me refund!

    #248353 Copied Theme version: 6.3.9.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 18, 2020 at 16:30

    Hello,

    Take our apologies that you faced any issues.
    You can submit refund request here https://themeforest.net/refund_requests/new

    Regards

    #248385 Copied
    Avatar: gaowq1113
    gaowq1113
    Participant
    August 19, 2020 at 06:30

    Many thanks , My request for a refund has been sent on themeforest, Hope you will solve the problem soon, then I will buy again:)

    #248454 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 19, 2020 at 12:17

    Hello,

    Done.

    Regards

    #248508 Copied
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