Can I remove the sizing guide from an individual product

Hello, @Demeter,

Thank you so much for purchasing our theme and contacting our support center.

If you wish to remove the size guide for a specific product only, please follow these steps:

a) Edit the particular product.
b) In the 8Themes Product Options, choose the “Size Guide” option.
c) Set it to “Inherit From the theme option” and remove the size guide image view image added in the link:: https://ibb.co/Bzm2YvL

Additionally, turn OFF the Single Product Builder and utilize the Pre-Built Layout for the Single Product Page view image added in the link: https://ibb.co/bbxdGN9

Note: If you intend to use the Size Guide on specific product pages, it is recommended to use the Pre-Built Layout as it does not work with the Single Product Builder.

This should address your requirements. Should you need further assistance, please feel free to reach out.

Best regards,
The 8Theme Team

Hello, @Demeter,

Thank you for your response.

We would like to inform you that if your intention is to eliminate the size guide for a particular product, we kindly ask you to adhere to the instructions provided in the video accessible via the following link: https://streamable.com/9ow4vm

Should you require any further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

Hello, @Demeter,

We kindly request that you furnish us with the URL of your website along with temporary administrative access to your WordPress dashboard. This will enable us to review your settings and offer the necessary guidance.

To grant us administrative access, please create a new user account with an administrator role through your WordPress Dashboard. Subsequently, you may securely share the username and password with us through the designated Private Content area.

We appreciate your cooperation and look forward to assisting you.

Kind Regards,
8theme team

Hello, @Demeter,

Thank you for your response.

Should you wish to remove the “Size Guide” feature from a particular product within your online store, kindly adhere to the following instructions:

1. Access your WooCommerce dashboard and select ‘All Products’.
2. Locate and edit the product in question.
3. Within the ‘XStore Options’ under the ‘Single Layout’ tab, change the “Size Guide Type” to “Download Button”.
4. Proceed to remove the existing image from the ‘Size Guide Image’ section.

We have observed that you have successfully deactivated the Single Product Layout, which is commendable. The modifications you’ve made should now be fully operational, and our checks confirm that they are functioning correctly.

For your convenience, we have included a video tutorial sourced directly from your website to assist you with this process. You may view the video at the following link: https://streamable.com/i2ebxk

Should you require any further clarification or support, please do not hesitate to contact us. We are here to assist you.

Warm regards,
The 8Theme Team

Hello, @Demeter,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team