Can not Activate the theme - by aapcdirectltd

This topic has 7 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: aapcdirectltd
    aapcdirectltd
    Participant
    October 1, 2014 at 13:22

    Hi there,

    I have tried all the possible ways to activate the theme but it keep saying License is verified but not activated!

    Can you please have a look ?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2014 at 15:51

    Hello,

    As I see the theme is activated and your site is working fine.
    Now you can update the theme to the latest 1.2 version.

    Please clarify where you see that notice.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: aapcdirectltd
    aapcdirectltd
    Participant
    October 1, 2014 at 16:45

    Thanks for your support

    It’s on most of the dashboard pages :
    Here is the msg:

    Howdy! Please activate your copy of the Ultimate Addons for Visual Composer to receive automatic updates & get premium support. X

    Hola! Please activate your copy of Visual Composer to receive automatic updates.

    _______________________________________________________________________________

    Also I have got another Issue !! on my contact us page : http://windscreensrepairslondon.com/?page_id=5063
    the menu bar is hidden under the google map it seems.

    Avatar: aapcdirectltd
    aapcdirectltd
    Participant
    October 1, 2014 at 16:50

    The visual composer on Static Blocks is disabled ! and on top of the page it ask me to activate the visual composer

    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2014 at 17:45

    Hello,

    I’ve enabled all content types in Setting > Visual Composer > General Settings tab. Please check static blocks now.
    Concerning the license, all plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. These plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    I’ve fixed the issue on the Contact page. The problem was you set margin-top: -33px for the goole map row in Visual Composer editor. I’ve removed it.

    Regards,
    Eva Kemp.

    Avatar: aapcdirectltd
    aapcdirectltd
    Participant
    October 3, 2014 at 11:04

    Many thanks, the issue has been solved.

    Thanks for your amazing support.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 14:13

    Hello,

    You’re welcome.

    Have a nice day.
    Regards,
    Eva Kemp.

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Can not Activate the theme’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.