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Can not activate the theme after transferred

This topic has 6 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

stephan

Participant

November 20, 2023 at 14:10

Hi,
after deactivate live domain http://www.ecigge.no, I can not reactivate the theme with another domain.

I have tried to enter the purchase code but it not succeed
a message just come up:
Oops… You have reached the activation number limit!
As per the ThemeForest license policy, each license can be used for 1 (one) project only.
For more information, please contact us through our official website.

If you require an additional purchase code for the XStore theme, please follow this link to obtain another license.

Can you help ?
Thanks & regards,
stephan

#374186 Copied Theme version: .9.2.3 WooCommerce version: 6.4.1

5 Answers

Rose Tyler

Support staff

November 20, 2023 at 14:50

Hello, Stephan,

Thank you for reaching out to us with your concern.

We understand that you are experiencing difficulties reactivating your theme on a new domain after deactivating it from the previous one.

Please try to activate the theme now.

Kind Regards,
8theme team

#374189 Copied

stephan

Participant

November 20, 2023 at 15:36

Hi,
I have a question regarding to import this theme to another domain with “current theme”. which mean that the domain contains 2 themes at the same time .

at the moment i use another theme, and it works fine. however I would like to have more function in the product page and that’s the reason i bought Xstore theme.

Because of the SEO on google so I dont want to import new theme to current theme by delete it.

Can I install the Xstore theme directly into the wordpress with the current theme ? Will the page is damage ?

Regards,
stephan

#374193 Copied

Rose Tyler

Support staff

November 21, 2023 at 09:01

Hello, Stephan,

Thank you for reaching out to us with your query about integrating the XStore theme into your existing WordPress setup.

We highly recommend setting up a staging environment—a complete copy of your live site—where you can safely upload and activate the XStore theme. This will allow you to explore its features and conduct any necessary tests without affecting your live site’s SEO or user experience.

Regarding your current theme, if it utilizes the Kirki plugin, please be aware that our XStore Core includes the Kirki framework within its codebase. To prevent any potential conflicts, we advise you to deactivate the Kirki plugin when using XStore.

You can indeed install the XStore theme alongside your current theme in WordPress without deleting the existing one. However, to ensure that your pages remain intact and function correctly, it’s crucial to perform this action on the staging site first. Once you have confirmed that everything is working as expected, you can then safely make the switch on your live site.

Kind Regards,
8theme team

#374267 Copied

stephan

Participant

November 27, 2023 at 20:34

Hi,
the purchase is not working again.
Could you please help ?
thanks & Regards,
stephan

#374960 Copied

Rose Tyler

Support staff

November 28, 2023 at 07:53

Hello, Stephan,

You can activate XStore now.

Kind Regards,
8theme team

#374988 Copied
Tagged: fix woocommerce wordpress theme activation, resolving woocommerce theme transfer, troubleshoot woocommerce theme activation, woocommerce theme activation issue, wordpress theme activation failure, wordpress theme transfer problem
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