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Can not apply patches. Error while applying patches

This topic has 5 replies, 4 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

AACoffee

Participant

January 2, 2024 at 05:10

Applying available patches (“apply all patches”) generates the following error:
We apologize for the inconvenience, but it seems that some patches could not be applied. Please make sure to check your “System Status” page or try again later. Thank you.
#9250152
#9257465
#9256983

Clicking at individual patches (“Apply”) Generates the fallowing error:
There seems to be an issue with the server request. Please ensure that your theme has a valid purchase code.
Error: unathorized access
Error: unathorized access
Error: unathorized access
Error: unathorized access

Please advice.

#378232 Copied Theme version: 9.2 WooCommerce version: 8.4.0

4 Answers

Imad Uddin

Participant

January 2, 2024 at 06:22

Same issue for me also, website was not working it got completely slow down

Please contact administrator
for this information.

#378238 Copied

Tony Rodriguez

Support staff

January 2, 2024 at 06:35

Hello, @AACoffee,

Thank you so much for purchasing our theme and contacting our support center.

1/ To ensure a seamless experience with the XStore theme, we kindly request that you verify the compatibility of your web hosting environment with the theme’s minimum system requirements. Specifically, it is imperative to have PHP version 8.0 enabled. For a detailed list of the necessary requirements, please refer to the following image: https://ibb.co/tpL7tV9

2/ Furthermore, we encourage you to meticulously review and adhere to the instructions provided in our theme documentation. This comprehensive guide will assist you in the registration and deregistration process of the XStore theme for live and staging websites. You can access the documentation here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/.

After completing the aforementioned steps, please re-evaluate the setup to confirm that the issue has been resolved.

We are optimistic that these measures will rectify the situation. Should you require further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

#378242 Copied

AACoffee

Participant

January 2, 2024 at 15:28

Thank you for your prompt reply.
Before following your suggestions, I have yet again applied all the patches and “miraculously” all went smooth. All patches are now applied.

#378331 Copied

Rose Tyler

Support staff

January 2, 2024 at 16:03

Hello, AACoffee,

We greatly appreciate you taking the time to inform us.

Warm regards,
The 8Theme Team

#378337 Copied
Tagged: applying patches error, cannot apply patches, fix woocommerce patches error, troubleshooting wordpress themes, woocommerce patches issues, wordpress patches problems, wordpress woocommerce themes
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