This topic has 29 replies, 5 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson
Hello,
I imported the slider demo shoes but this does not appear on my homepage .
my site is http://gallocalzature.com/
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
I have a problem setting up the theme version. In Import/Export page, when I click on “Install Version” over Shoes version, it reloads the page but then nothing change.
Hello,
Your FTP credentials aren’t correct. Please check them.
Regards,
Robert Hall.
i send new account pass
Hello,
Please try to import demo content now.
Best regards,
Jack Richardson.
everything is ok the only thing is the color of the font in the footer that is not the same , how do I make it white footer having the black ?
Hello,
Please give us access to wp-admin panel as your site under maintenance mode and we can’t see it.
Thank you.
Regards,
Eva Kemp.
i send it and i I want to know how to install the custom page and useful page since the demo shoes imported just the home page
Hello,
I’ve installed base demo content in Theme Options > Import/Export. Now you have more pages in the Pages section of wp-admin panel.
Regards,
Eva Kemp.
thanks for the answers and for your help you are very kind, but I should make one last question on the page http://gallocalzature.com/index.php/store/ to bottom I entered BRANDS with visual composer but I get nothing , why?
Hello,
You have only one brand created and didn’t mark any products with it.
Tick some products with the brand in Products > edit a product.
Regards,
Eva Kemp.
thank you so much, I added a new widget in the “static block” but this does not appear in the footer of the site, why?
Hello
I see that static block is already displayed on the page. Please check this sreenchot: http://prntscr.com/8gmwwy
Regards,
Brian Johnson
is now working properly, but when the home page using the “product carousel” in Settings active when the autoplay feature and try to change the speed of the ‘”autoplay” does not save the parameter that do manually op but always returns 500ms
Hello,
Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
can you tell me the step by step procedure? I would update the plugin and lose all the changes I made to the site
Hello,
No, you won’t lose your changes. To update plugin you need connect to your server via FTP, enter wp-content/plugins directory and overwrite the existing folder “js_composer” with the folder that you extracted from the downloaded archive.
Best regards,
Jack Richardson.
Lastly, I support the imported page to allow my users register, but when he tried to open it I see the home page
Hello,
Are you checking Register page when logged in to WP Dashboard?
You must be logged out to view Register page.
Please try it.
Best regards,
Jack Richardson.
when I try to add pages to this menu does not appear on the site why?
Hello,
Please clarify with more details what you’re doing.
What pages and to which menu do you want to add them?
Best regards,
Jack Richardson.
in the main menu, I have to add the registration page to site
?
Hello,
I’ve just checked and register page working fine.
Please see screenshot: http://prntscr.com/8jkwb4
Regards,
Robert Hall.
had a cache problem thanks for your help, I know how to change this part of the menu mode responsive, I have attached a screen
http://prntscr.com/8jl3hq
Hello,
Could you please clarify your query with more details?
What do you want to achieve?
Best regards,
Jack Richardson.
I would bring the ” Account menu ” most of the beginning
Hello,
In this case you need edit the file header.php and swap the code
<?php
et_get_mobile_menu();
?>
and
<?php if (etheme_get_option('top_links')): ?>
<div class="mobile-nav-heading"><i class="fa fa-user"></i><?php _e('Account', ETHEME_DOMAIN); ?></div>
<?php etheme_top_links(array('popups' => false)); ?>
<?php endif; ?>
in line 30.
Best regards,
Jack Richardson.
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