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Can the sales booster cart process bar be based on sub-total, not total?

This topic has 9 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Allan Morrow

Participant

January 25, 2023 at 10:34

I have the progress bar on cart (sales booster), but I also have a coupon for £60 off £200. My problem is… When the coupon is applied, the progress bar is taking the total price (after the reduction) instead of the sub-total.

So if I have £210 worth of items in my cart, the coupon is applied and total goes to £150… This works perfectly how I want it to.

However, the progress bar is still saying I need to spend £50 for the coupon to apply, so it’s taking the total instead of the sub-total. Hope that makes sense?

I can provide a screenshot if needed.

#345020 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

8 Answers

Rose Tyler

Support staff

January 25, 2023 at 12:37

Hello, Allan Morrow

In order to assist you, we would appreciate it if you could provide us with temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

We look forward to your reply.

Kind Regards,
8theme team

#345039 Copied

Allan Morrow

Participant

January 26, 2023 at 12:32

Thanks Rose. Attached to private content area.

Please contact administrator
for this information.

#345133 Copied

Rose Tyler

Support staff

January 26, 2023 at 16:38

Hello, Allan Morrow

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

Best Regards,
8Themes Team

#345168 Copied

Rose Tyler

Support staff

January 27, 2023 at 11:26

Hello, Allan Morrow

Please clear cache and check how it works now.

Best Regards,
8Themes Team

#345217 Copied

Allan Morrow

Participant

January 27, 2023 at 16:31

It now works but when I add a coupon that over rides the 30% off over £100 it it’s still shows the congratulations warning.

When I then remove the new code it doesn’t then replace it with the 30% off code again… and still shows the congratulations warning but with no discount…

#345251 Copied

Rose Tyler

Support staff

January 27, 2023 at 16:59

Hello, Allan Morrow

We kindly request that you provide us with the coupon code you are entering or a video demonstrating the process.

It works fine for us:
price for count 130 – https://prnt.sc/rbIdEl3wCPJk
before applying coupon – https://prnt.sc/mMH9c9GixSs6
after applying coupon (30%) – https://prnt.sc/vZOA8a8O6fYk

The price for Spend X dollars to get free shipping remains the same, as the coupon affects the total cost and should not have an effect on the sub-total of what you have purchased. This is as you have described in the topic.

We look forward to your reply.

Kind Regards,
8theme team

#345255 Copied

Allan Morrow

Participant

February 8, 2023 at 23:44

See this video here showing you that its not working – https://www.dropbox.com/s/urey0al0musuxv4/Screen%20Recording%202023-02-09%20at%2009.34.34.mov?dl=0

#346462 Copied

Rose Tyler

Support staff

February 9, 2023 at 10:19

Hello, Allan Morrow

Thanks for the video details you send and here is our answer according to you question. 
You set price in XStore Control panel -> Progress bar -> https://prnt.sc/wqByzw7lZTny equal to 100(£).
If a customer buys something then on your cart there is total and subtotal values -> https://prnt.sc/hMvLHUwKQRdw and automatically calculated progress bar price value which customer need to buy to get 30% off (according to your test in progress bar message). You should know that we don’t calculate that discount from the text you set but we just gave you the possibility to show custom text and show success/progress texts by calculation operation according to your price value set in options and subtotal customer has. It means that if customer buys for more than 100£ we don’t change woocommerce hooks/filter according to your texts set in progress bar success text area but we just switch progress bar «in progress text» to «success text» . That’s why we mostly show free shipping text there because even after customer pays then the owner of the site will understand that this customer bought many products for more than 100£ and got free shipping from site owner.
Returning back to your video you may see that we caclucate progress bar according to subtotal price which is 151.89£ (and it is more than 100£ set in your options) so success text is shown. And even if the customer set coupon code then it does not mean for progress bar data that customer didn’t deserve «the gift» (set in your progress bar success text) because he did bought products for more than 100£ but just found a coupon which saves some money for him. So we are very sure that our calculation works as it needed to and if you are not satisfied by this feature you may just simply disable it and install any extra plugin which will cover all your needs.

Kind regards,
8theme team

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Tagged: bar based on sub-total, e-commerce, order processing, sales booster cart, woocommerce, wordpress templates
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