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Can we add categories section in the search section

This topic has 10 replies, 3 voices, and was last updated 35 minutes ago ago by Luca Rossi

shonakisam_98

Participant

September 24, 2024 at 07:17

i have attached the screenshot
i want to put the categories section in the search section
you can see the blank space in the search section please help me how can i do it!

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#415611 Copied Theme version: 9.3.17

9 Answers

Tony Rodriguez

Support staff

September 24, 2024 at 08:16

Hello, @shonakisam_98,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we have identified that the issue you are experiencing originates from your child theme. As a temporary measure, we have activated the XStore parent theme on your site and confirmed that this resolves the issue.

To address this, we recommend that you install and activate a new child theme. You can download the updated child theme from our website at the following link: https://www.8theme.com/downloads/

Once these changes are implemented, please clear your browser cache and verify if the issue persists.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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shonakisam_98

Participant

September 24, 2024 at 08:21

i just want to add the categories section on search section!
Please tell me how to add the categories

#415628 Copied

Tony Rodriguez

Support staff

September 24, 2024 at 08:49

Hello, @shonakisam_98,

Thank you for your response.

We understand your intention to display product categories on the search results page of your website. Upon reviewing your site, we have observed that you are utilizing the header builder feature available in the customizer. It appears that you have already activated the product categories in the search settings under XStore > Theme Options > Header Builder > Search. However, these categories are not currently visible on your website, which seems to be an issue related to your child theme.

To address this, we recommend temporarily activating the XStore parent theme on your website to verify if the issue persists. Additionally, please review any custom code in your child theme or consider installing a new child theme, as outlined in our previous correspondence.

We trust that these steps will help resolve the issue. Should you require further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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shonakisam_98

Participant

September 24, 2024 at 09:25

if i follow these steps
my current content will not get delete right?

and please tell me how to take the backup?

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Tony Rodriguez

Support staff

September 24, 2024 at 09:44

Hello, @shonakisam_98,

Thank you for your response.

1/ It is generally advisable to use a child theme when making customizations. This approach ensures that your modifications are preserved when the parent theme is updated. Without a child theme, there is a risk that custom changes could be lost during an update.

To install a child theme, you can follow these steps:
– Download the child theme archive from this page – https://www.8theme.com/downloads/
– Go to Appearance > Themes > install the child theme, and activate it.
– Please note that the child theme does not inherit the theme options of the current child theme,

Please Go to Theme Options (when the old child theme is activated) > Import/Export > download the export file. After that Activate the new child theme (Appearance > Themes) > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

2/ Backup
Please, do the backup of your database and files before starting theme update.

There are many plugins to backup the site:

– UpdraftPlus WordPress Backup Plugin

– BackWPup – BackWPup – WordPress Backup Plugin

– All-in-One WP Migration

We hope this helps. Should you require further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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shonakisam_98

Participant

September 24, 2024 at 09:52

hello
thank you for imformation but
i have done the all settings to show the categories section on search section. i guess its the problem of theme

so please fix that i have provided you all the credentials

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shonakisam_98

Participant

September 24, 2024 at 12:04

Hello can you please help me!!!!?

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shonakisam_98

Participant

September 25, 2024 at 07:37

hello!!!!!!

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Luca Rossi

Support staff

September 25, 2024 at 08:53

Dear @shonakisam_98,

Could you please check again: https://prnt.sc/uu3-38pnxtLj?

Best regards,
The 8Theme Team

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Tagged: add categories in search, customize woocommerce templates, enhance woocommerce search, woocommerce categories integration, woocommerce search section, wordpress woocommerce templates
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