This topic has 10 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler
Hi, good morning from Mexico. I have a urgent request, can you please share me the link to download the PSD file of the Demo Furniture 03 please
https://xstore.8theme.com/elementor2/furniture3/
Thanks
Hello, Diegolops,
Thank you for contacting us and for using XStore.
We would like to clarify that we do not provide PSD files. Could you please inform us where you encountered the information suggesting that we offer such files?
Thank you for your attention to this matter.
Best Regards,
8Theme’s Team
What?? In the description of the theme at Themeforest.
Child Theme included for XStore WooCommerce Template.
Demo Content included.
Drag and Drop Page Builder.
PSD Files included for free!
GDPR Compliant.
Retina Ready.
Fully Responsive WordPress WooCommerce Theme.
And also you have a lot of requests in this forum and you answered with a link to download. And also in the zip file is a folder titled PSD with a TXT file with a link to the download page of this plataform.
Could you pelease help me?
Hello, Diegolops,
Please accept our sincerest apologies.
We acknowledge that you are correct; an error has occurred on our part. Previously, we have provided files containing similar information, and it was indeed indicated in numerous instances. We have since rectified this by removing all such information, including the specific details you have mentioned.
We apologize for any confusion this may have caused and would like to offer a refund as a gesture of goodwill.
Best Regards,
8Theme’s Team
But I like your theme, I like the design. I want only the PSD file of that demo. Could you?
Thanks
Hello, Diegolops,
We would like to extend our apologies as we are currently unable to provide the PSD files for the demonstrations.
Your comprehension in this matter is greatly appreciated.
Best Regards,
8Theme’s Team
Can you please give an logic explanation about this? I have read many request even in december 2023 and you reply with the link of the PSD files.
Thanks
Hello, Diegolops,
We would like to inform you that for the version you mentioned, we only possess proprietary layouts in Firma that were created exclusively for use during the development of the demonstration version and cannot be provided to customers. Consequently, we have updated the information regarding the materials everywhere.
Best Regards,
8Theme’s Team
Wow, very disappointed about your answers and the way to solve this.
Hello, Diegolops,
We apologize for any inconvenience caused.
If you have any other questions about XStore theme functionality, please do not hesitate to reach out to us. Our support team is always available to assist you.
We hope for your understanding.
Best Regards,
8Theme’s Team
You must be logged in to reply to this topic.Log in/Sign up