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Cancel product page “video insert function” and “variant attribute function”

This topic has 15 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

MonnaChu

Participant

November 27, 2024 at 10:03

Please help me cancel the xstore product page “video insert function” and “variant attribute function” of xstore’s built-in product page.
Thank you very much

I find it very inconvenient after using it. Please tell me how to delete these two built-in functions. Thank you very much

Please, contact administrator
for this information.

#425439 Copied Theme version: 9.4.5

14 Answers

MonnaChu

Participant

November 27, 2024 at 10:10

here is my ftp information, i think it will be help

Please contact administrator
for this information.

#425440 Copied

MonnaChu

Participant

November 27, 2024 at 10:15

Because I need to use the variant settings of these two softwares, as well as the video embed settings, because of the theme, on the one hand my plugin variation image no longer work, and on the other hand I can’t use their built-in video functions. I have used these two softwares for many years. Thank you very much for helping me delete the built-in video and variant functions of my theme。
beacause i need to use this two plugin,Confirmation of conflict with xstore theme.
Variation Swatches for WooCommerce
WooThumbs for WooCommerce by Iconic

#425442 Copied

MonnaChu

Participant

November 27, 2024 at 13:17

could you help me with this case

#425490 Copied

Luca Rossi

Support staff

November 28, 2024 at 05:35

Dear @MonnaChu,

We hope this message finds you well.

We kindly request you to try using the default **Product Images** feature of the Elementor plugin. For your convenience, please refer to the following screenshot for guidance: [https://prnt.sc/pU1riBENgGTm](https://prnt.sc/pU1riBENgGTm).

If you wish to disable the **Variation Swatches**, please follow these steps:
1. Go to **XStore > Theme Options > Variation Swatches**.
2. Set the option to **Disabled**.

To assist you further, here is a screenshot illustrating the process: [https://prnt.sc/KJFOE293oaht](https://prnt.sc/KJFOE293oaht).

Additionally, please note that replying to your own topics may move them to the bottom of the queue, which could result in longer waiting times for a response.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#425583 Copied

MonnaChu

Participant

November 28, 2024 at 06:00

You didn’t understand what I meant.
1. I need to use the video function of these two plugins to edit my products. The built-in video of your theme conflicts with the plugin. Please help me disable your built-in video function.
2. I need to use the variation function of these two plugins, and the variation function of your theme conflicts with these two plugins. Please help me turn off the built-in variation function of your theme.
So, I provided you with my ftp account password and my wordpress account password.
I don’t know if I made it clear.

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support staff only.

#425587 Copied

MonnaChu

Participant

November 28, 2024 at 06:07

This operation cannot make my plugin work properly. I have tried it many times. I am really anxious. Please help me turn off the product video and variation functions built into your theme. I need to use a more professional plugin to solve this problem. I have used many themes before, and there are no conflicts. I don’t know why your theme is like this, which makes me very frustrated. Because our product has many variations, your theme requires that all variations need to be created in appearence, and your built-in video is not beautiful, and all my previous videos are invalid. In addition, each of our variations has many independent pictures, and your theme makes these plugins that can insert multiple independent pictures into the variation invalid.

#425588 Copied
Luca Rossi

Support staff

November 28, 2024 at 08:59
Dear @MonnaChu,

We hope this message finds you well.

1. **Product Videos**:
Currently, there is no setting available to disable the Product Videos metabox. To achieve this, it is necessary to modify the code directly within the XStore Core plugin. Specifically, you can find the relevant lines in the following file:

wp-content/et-core-plugin/app/controllers/videos.php (lines 24 and 25).

The code to be adjusted is as follows:

//add_action( 'admin_init', array( $this, 'product_meta_boxes' ) ); //add_action( 'woocommerce_process_product_meta', array( $this, 'etheme_save_video_meta' ));

Please note that any changes made to the code may be overridden when a new plugin update is released.

2. **Product Variation Swatches**:
The Product Variation Swatches feature has already been disabled, as shown in the following screenshot: [Screenshot](https://prnt.sc/1Rl_PZCAXyaN).

Could you kindly review your third-party plugins to ensure there are no conflicts or additional settings affecting this feature?

Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team
#425629 Copied
MonnaChu

Participant

November 28, 2024 at 09:08

Thank you very much for your reply.

1. My most important plugin, WooThumbs for WooCommerce by Iconic, will give more image options for variants on the product editing page, and you can upload multiple images for different variants for customers to view. But I checked this function and it still cannot be used. It can be edited, but it is not displayed on the front end.

2. Do I need to add this code myself to wp-content/et-core-plugin/app/controllers/videos.php (lines 24 and 25).

Please help solve the first problem, because this plugin is really important.

I have tried the rey theme and the kadence theme. My plugin can be used at the same time. seems just conflicts with xstore

#425634 Copied

Luca Rossi

Support staff

November 28, 2024 at 10:33

Hi @MonnaChu,

We kindly request you to try using the default **Product Images** feature of the Elementor plugin. For your convenience, please refer to the following screenshot for guidance: [https://prnt.sc/pU1riBENgGTm](https://prnt.sc/pU1riBENgGTm).

1. We’ve tried with the solution and the WooThumb plugin is working. Can you please check again? https://www.vieenary.com/product/pearl-necklace-2444/

2. We’ve done that for you. You don’t have to edit that file anymore.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#425652 Copied

MonnaChu

Participant

November 28, 2024 at 16:48

1. The place to add videos in the product gallery has disappeared. This is the link to the video that was added with the plugin before. There is no place to edit it now, but the page displays normally. What should we do when we put products on the market in the future? Please help restore the video function of the woothumb plugin
https://www.vieenary.com/product/marquise-engagement-ring-3001/

2. In the afternoon, you helped write a CSS code for product images. Now the display method of product images has changed, and garbled characters appear when clicking on the image, and it cannot be closed by tapping. Please be sure to check and help restore it. Or tell me how to set the style of image display.

3. Just now I found that the homepage of the entire store mobile has changed. The most obvious thing is that the content of each container is closer to the border. I did not adjust the relevant interface. Please help check it.

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#425734 Copied

Luca Rossi

Support staff

November 28, 2024 at 17:45

Dear @MonnaChu,

We hope this message finds you well.

1. Could you kindly confirm if the video URL for the products should be added here: [screenshot link](https://prnt.sc/fIm06Tf2CbhG)?

2. Please note that the product gallery images are currently being generated by the WooThumb plugin. You have full control over the styles, sizes, and other settings directly within the WooThumb configuration.

3. Regarding the issues you mentioned on the homepage, we are still unclear about the specifics. Would it be possible for you to provide us with some videos or screenshots of the desktop version to help us better understand and address the matter?

Thank you for your cooperation. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#425754 Copied

MonnaChu

Participant

November 29, 2024 at 10:36

First of all, thank you very much for your help. The video display part is normal now.
Now I have a few questions and hope to ask for your help.

1. ）The product variants cannot be displayed on the shop page. I have selected swatches in the grid. Refer to this page: https://www.vieenary.com/products-element-2/, the display is shown in Figure 1.
The shop page cannot display the variants as shown in Figure 2. This should be relatively easy for you，could you help me.

2）Can I use the variations and video features of woothumbs and at the same time use the image style of the xstore theme gallery? Because your theme gallery display is really beautiful.

3）I have been studying the settings of woothumbs for a whole day. Could you help me check the two cross buttons after opening the picture? Can I delete one to keep it beautiful?

4.Currently, the entire product page cannot be freely enlarged or reduced on mobile phones before clicking on the picture. Could you help me achieve automatic enlargement and reduction of the main page of the product page on mobile phones through CSS code? Thanks so much

5.There is a very urgent matter. From yesterday afternoon till now, I first found that the image position of the most obvious homepage page of the entire site has been adjusted. Do you know what happened? When I restored the site a few days ago, everything returned to normal. I don’t know what to do now. I am afraid that after adjusting it again, it will be messed up again. Do you know what caused the page and font to be messed up? Thank you very much. (The margins have all changed)

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#425848 Copied
Luca Rossi

Support staff

December 2, 2024 at 05:43
Dear @MonnaChu,

Thank you for reaching out to us, and please accept our apologies for the delayed response due to the weekend.

We have reviewed your concerns and would like to provide the following guidance:

1. **Variation Swatches**
The variation swatches you referenced in this screenshot (https://prnt.sc/UuGvWfA9oBnH) are a default feature of the XStore theme. Since you are using a third-party plugin for variation swatches, we recommend disabling this default feature to avoid potential conflicts. You can do so by navigating to:
**XStore > Theme Options > Variation Swatches > Switch to Disabled.**

2. **Close Icon Customization**
To address the close icon issue, please add the following custom CSS code:

.iconic-woothumbs-pswp .pswp__button.pswp__button--close svg { display: none; } .iconic-woothumbs-pswp .pswp__button.pswp__button--close { margin-right: 20px; }

For any additional issues related to the third-party plugin, we kindly suggest reaching out to the plugin’s author directly. As these issues fall outside the scope of our standard support services, the plugin’s author will be better equipped to assist you.

3. **Customization Services**
If you are interested in pursuing personalized customizations, we invite you to submit a request through our customization panel, available at the following link:
[https://www.8theme.com/account/#etheme_customization_panel](https://www.8theme.com/account/#etheme_customization_panel).

Through this platform, you can collaborate directly with our technical team to explore the possibilities. Please note that customization services may incur additional charges, which will be determined after a thorough review of your specific requirements.

Should you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team
#426097 Copied
Andrew Mitchell

Support staff

December 2, 2024 at 08:01

Dear MonnaChu,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#426110 Copied
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Cancel product page “video insert function” and “variant attribute function”

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